Customer Service Advisors

Tate; Bristol; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency in the UK is looking for a Customer Service Advisor to handle calls and resolve customer complaints. You will collaborate with internal teams and maintain customer records while providing administrative support. This role offers hybrid working after 3 months with full-time hours, and there's potential for permanent positions after the temporary period. Excellent training and a friendly team environment are also part of the offering.

Benefits

Excellent training

Career progression opportunities

Supportive team environment

Qualifications

• Ability to handle inbound and outbound calls effectively.
• Experience in resolving complex complaints with empathy.
• Strong collaboration skills with internal teams.

Responsibilities

• Handle inbound and outbound calls with clarity.
• Resolve complex complaints professionally.
• Collaborate with teams for customer outcomes.
• Maintain accurate customer records.
• Provide administrative support for service delivery.

Skills

Clear communication

Empathy

Professionalism

Team collaboration

Job description

Customer Service Advisor

Start Date – Monday 26th January
Pay – £15.06 per hour
Duration – Temporary (3‑4 months) with permanent opportunities after this period
Location – Central Bristol office; hybrid working available after 3 months
Hours – Full time, Monday – Friday, 08:30‑18:00

What you'll be doing:

• Handling inbound and outbound calls with clarity and care
• Resolving complex complaints with empathy and professionalism
• Collaborating with internal teams to find the best outcomes for customers
• Maintaining accurate customer records and audit trails
• Providing administrative support to ensure smooth service delivery

Why apply?

You’ll join a friendly, supportive team with excellent training and clear pathways for career progression. If you thrive in a fast‑paced, customer‑focused environment, this is your chance to grow and make an impact.

Please note this advert will remain open until the vacancy is filled. Interviews will take place throughout this period, so we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.