Customer Service Advisor Yard

Stark Building Materials Ltd; Keynsham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading building materials distributor is seeking a Yard Operative in Keynsham to assist customers, manage stock, and ensure a safe workspace. The ideal candidate will have strong communication skills and a focus on health and safety. They offer a competitive salary, a range of benefits, and opportunities for career growth.

Benefits

Pension plan

Life assurance

Employee discount

Health benefits through Digicare+

Qualifications

• Confident working both indoors and outdoors.
• Strong organisational and prioritisation skills.

Responsibilities

• Welcome customers to the branch and assist with projects.
• Prepare customer orders and handle deliveries using a forklift.
• Maintain cleanliness and safety in the branch.

Skills

Strong communication skills

Comfortable with manual handling

Health and safety focus

Tools

Forklift training

Job description

Overview

Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a Yard Operative who shares a passion for great service. We are part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service. We are a friendly and collaborative team, committed to doing things well. We offer a fulfilling work environment with opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).

Responsibilities

• Welcome customers to the branch and take an active interest in their projects
• Get to know our product lines so you can offer advice and help to customers, making the most of all customer interactions in line with our Jewson Values
• Help to prepare customer orders, load and unload customer and supplier vehicles using a forklift, minimising manual handling (training will be provided)
• Check incoming deliveries and report missing or damaged products
• Maintain stock levels in both the shop and yard areas, carrying out regular stock counts
• Keep the branch looking clean and tidy, to make a great first impression on our customers
• Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work

What’s in it for you?

• Retirement Savings Plan (Pension) - with Legal & General
• Life Assurance - Automatically covered for a lump-sum death in service of 2 x basic salary from day one; if you join the STARK Building Materials Retirement Savings Plan and contribute a minimum of 4% of Pensionable Earnings, the lump sum increases to 4 x Pensionable Earnings
• Strong organisational and prioritisation skills
• Strong communication skills
• Confident working both indoors and outdoors
• A health and safety focus
• Comfortable in a role involving extensive manual handling of bulky items
• Branch hours: 7.00 – 17.00, Monday to Friday, and every 2nd Saturday morning 8.00 – 12.00
• Jewson a leading building materials distributor; work perks include A platform with hundreds of discounts via Reward Gateway
• Aviva Digicare+ Workplace App (digital GP, second medical opinions, mental health consultation, bereavement service, nutritional consultation)
• Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, and Critical Illness Cover
• Employee Discount