Customer Service Advisor

Randstad Technologies Recruitment; Remote; GBP 40,000 - 60,000; Part time

Job summary

A leading consultancy firm is seeking a Customer Service Advisor for a remote position. The role involves supporting backoffice tasks while effectively solving problems according to established protocols. Candidates must have prior experience in customer service and fluency in Welsh for stakeholder communications. This is a 6-month contract, with hours from Monday to Friday, 9am to 5pm. Competitive pay is offered at £12 to £16 per hour.

Qualifications

• Experience in customer service roles is necessary.
• Fluent Welsh is mandatory for communication with stakeholders.
• Prior experience in back office tasks is required.

Responsibilities

• Provide assistance and support in backoffice tasks.
• Problem-solving while adhering to protocols and guidelines.
• Communicate effectively with stakeholders in Welsh.

Skills

Customer service experience

Welsh language proficiency

Back office experience

Job description

Customer Service (Remote)

Remote working | 6 month contract

£12 to £16 per hour

Monday to Friday 9am to 5pm

Must be able to speak Welsh

A top tier consultancy firm is looking for a customer service advisor to join their team and contribute to backoffice tasks. You will play a key role within the organisation and solve problems following the correct protocol and guidelines.

Essential Skills

• Prior experience in a customer service role.
• Must be able to speak to stakeholders at all levels in Welsh.
• Back office experience.

If interested, please apply directly to the AD or send CVs to Randstad Technologies, who is acting as an Employment Business in relation to this vacancy.