Customer Service Advisor - Uncapped Commission

Ee & Bt; England; On-site; GBP 25,000 - 26,000; Full time

Job summary

A leading telecommunications company in Warrington is seeking a Customer Service Advisor to join their dynamic sales team. In this role, you will connect with customers by providing tailored product recommendations and assisting them in making informed decisions. No sales experience is required; candidates should be resilient and motivated. The position offers a starting salary of £25,087 and various benefits, including flexible working arrangements and paid family leave.

Benefits

Starting salary of £25,087

Online GP access

Market leading paid carer’s leave

Family Leave benefits

Huge discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare

Qualifications

• No prior sales experience necessary; focus on resilience and drive to succeed.
• Willingness to participate in comprehensive training.
• Ability to adapt to diverse customer interactions.

Responsibilities

• Engage with customers over the phone to assist with product selection.
• Meet targets for sales and customer satisfaction.
• Take advantage of flexible work arrangements.

Skills

Resilience

Ability to achieve targets

Adaptability in sales environment

Job description

Overview

Customer Service Advisor - Uncapped Commission

Location: Warrington, Buckinghamshire, UK, MK46 4

Company: Apply4U

Job Description:

If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Warrington Sales Team in our state of the art Contact Centre and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment.

You don't need sales experience to join us. We look for people who are resilient and driven, who\'ve proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments.

Responsibilities / What you’ll do

• Talk to customers over the phone and help them choose the right products and services.
• Be resilient and driven, with a proven ability to achieve targets at work.
• Participate in comprehensive training to build confidence talking about tech products and services.
• Adapt and stay motivated in a sales environment where no two calls are the same.
• Take advantage of flexible working options, including scheduling breaks or banking time to fit personal commitments.

What’s in it for you?

• A great starting salary of £25,087 rising to £25,684 after 8 months of being here, plus incentives and bonuses.
• Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
• Market leading paid carer\'s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
• Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
• Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year.
• Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want.
• Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
• Volunteering days, so you can give back to your local community.
• Optional Private Healthcare and Dental, to protect you and your family.

On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?