Customer Service Advisor – Flexible Hours & Metering Projects

Kier Group plc.; Hartford; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading service provider in the UK is seeking a Customer Service Advisor based in Hartford. This role involves liaising with customers, addressing queries, and maintaining system databases. Candidates should have experience in customer service, particularly over the phone. The position offers flexible hours and a salary of up to £28,000 per annum based on experience. The company is committed to diversity and inclusion, ensuring a supportive work environment for all.

Benefits

Tailored benefits

Diversity and inclusion initiatives

Qualifications

• Experience in a customer service environment, particularly over the phone.
• Proficient in using IT and communication tools.

Responsibilities

• Act as a key interface with customers.
• Liaise with customers, resolving queries.
• Update systems and databases.
• Assist in scheduling and planning of works.

Skills

Customer service experience

Excellent IT skills

Strong communication skills

Job description

A leading service provider in the UK is seeking a Customer Service Advisor based in Hartford. This role involves liaising with customers, addressing queries, and maintaining system databases. Candidates should have experience in customer service, particularly over the phone. The position offers flexible hours and a salary of up to £28,000 per annum based on experience. The company is committed to diversity and inclusion, ensuring a supportive work environment for all.