Customer Service Advisor - 6 Months FTC

Aspion; Knowsley; Hybrid; GBP 27,000; Full time

Job summary

A dynamic financial services company in Central Liverpool is seeking a Customer Service Advisor for a 6-month fixed-term contract. The role involves handling customer queries via inbound calls, maintaining CRM records, and ensuring a high-quality customer experience. Ideal candidates will have proven experience in customer service within financial services, excellent communication skills, and the ability to manage multiple tasks. The position offers a basic salary of £27,000 with a hybrid working arrangement.

Benefits

£27,000 basic salary

6-month fixed-term contract

Hybrid working - 2 days per week from home

Opportunity to work with a supportive team

Qualifications

• Proven customer service experience within the financial services sector.
• Strong communication skills and a genuine passion for helping people.
• Good attention to detail and ability to manage multiple tasks.
• Comfortable working in a fast-paced environment.

Responsibilities

• Handling inbound calls from customers, resolving queries and providing information.
• Acting as the first point of contact for all customer enquiries.
• Accurately updating and maintaining records in our CRM system.
• Delivering a high-quality customer experience in line with company standards.

Skills

Customer service experience

Strong communication skills

Attention to detail

Ability to manage multiple tasks

Comfortable in a fast-paced environment

Job description

Overview

Customer Service Advisor - Financial Services (Hybrid) — Central Liverpool | £27,000 basic | 6-Month FTC | Immediate Start

What you'll be doing

• Handling inbound calls from customers, resolving queries and providing information
• Acting as the first point of contact for all customer enquiries
• Accurately updating and maintaining records in our CRM system
• Delivering a high-quality customer experience in line with company standards

What we7re looking for

• Proven customer service experience within the financial services sector
• Strong communication skills and a genuine passion for helping people
• Good attention to detail and ability to manage multiple tasks
• Comfortable working in a fast-paced environment

What7s on offer

• £27,000 basic salary
• 6-month fixed-term contract with an immediate start
• Hybrid working - 2 days per week from home
• Opportunity to work with a supportive and professional team in Central Liverpool

If you7re ready to take on a rewarding role where you can make a difference to customers every day, we7d love to hear from you.

Apply now to secure an immediate interview.