Customer Service Advisor

City & Guilds; Wakefield; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading training organization is looking for dedicated individuals to join their Customer Services team in Wakefield. This full-time role offers a competitive starting salary of £23,182 per annum and excellent benefits including private medical healthcare and a strong pension plan. Whether you're experienced or eager to start your career in customer service, this position allows you to contribute to creating exceptional customer experiences without any sales aspects involved.

Benefits

Private medical healthcare

Life assurance

Group income protection

Increased pension contributions

Qualifications

• Previous customer service experience is advantageous but not essential.
• Must be passionate about providing exceptional customer experiences.
• Ability to work in a dedicated customer service role without sales.

Responsibilities

• Engage with customers to provide outstanding service and support.
• Assist customers with their inquiries and issues promptly.
• Foster a positive customer experience in every interaction.

Skills

Exceptional customer service

Passion for helping customers

Communication skills

Job description

Overview

Join our team in Wakefield and embark on a fulfilling career in Customer Services!

Ready to change your life for the better?

• Full-time Role : 35 hours per week
• Great Location : Wakefield, with Free Car Parking
• Almost immediate interviews and start dates available
• Permanent Positions with Excellent Benefits and Growth Opportunities

We have several vacancies in our Customer Services department, so apply now.

This is a dedicated customer service / contact centre role no sales involved!

Whether you have previous customer service experience or just are passionate about providing exceptional customer experiences and looking for your first job, we want to hear from you.

Why City & Guilds?

At City & Guilds, we offer fantastic opportunities for individuals who pride themselves on delivering outstanding customer service. Here’s what you can expect :

• Best-in-Class Benefits : Private medical healthcare, life assurance, group income protection, increased company pension contributions, and many other voluntary benefits.
• Competitive Pay : Start as an Entry Level Advisor at £23,182 per annum (working 35 hours per week). Progress...