Customer Service Advisor

Elite Personnel Services Ltd; Wakefield; On-site; GBP 10,000 - 40,000; Full time

Job summary

A recruitment agency is looking for an experienced Customer Service Advisor in Wakefield. You will work within a friendly team, handling incoming calls, addressing queries, and updating clients. The role is initially temporary for approximately 3 months, with the possibility of becoming permanent. Applicants should have experience in customer service and excellent communication skills. The company offers a pleasant working environment and free parking.

Benefits

Free parking

Qualifications

• Previous experience in a customer service environment is required.
• Must have a professional and courteous telephone manner.

Responsibilities

• Answering incoming calls.
• Dealing with queries and chasing up information.
• Updating clients accordingly.

Skills

Excellent communication skills

Empathy

Job description

Are you an experienced Customer Service Advisor? Are you free to start work immediately on a temporary basis for approximately 3 months, possibly permanent? Would you like to work within a very friendly team environment? Is Wakefield, West Yorkshire convenient for you? If so, this could be just the job for you!

Working within a small friendly team, your duties as Customer Service Advisor will include:

• Answering incoming calls
• Dealing with queries chasing up information and updates
• Updating clients accordingly
• Showing empathy when required
• Using the system to source information

You will have:

• Previous experience of working in a customer service environment
• Excellent communication skills at all levels
• A professional and courteous telephone manner

In return, our client offers an incredibly pleasant and friendly working environment together with free parking!

This role is initially temporary for approximately 3 months with a view to possibly permanent.

If you are interested, please call Deborah IMMEDIATELY on 01274 865878 to discuss further.

Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work‑seekers for permanent positions, and as an Employment Business in the case of work‑seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.