Customer Service Advisor

Connells Group; Heath and Reach; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading property services company in the United Kingdom is looking for a Customer Service Advisor to join its team in Heath and Reach. The role involves booking appointments, arranging surveyor visits, and handling customer queries, with a focus on effective communication. Ideal candidates will have some customer service experience and a strong desire to succeed within a supportive team environment. This position offers career progression with a friendly workplace culture.

Qualifications

• Strong communication skills required.
• Customer service experience is preferred.
• Motivated and engaged team player.

Responsibilities

• Booking appointments via phone.
• Arranging surveyor visits.
• Dealing with customer queries.

Skills

Excellent communication skills

Customer service experience

Job description

Customer Service Advisor

Employer: CONNELLS SURVEY AND VALUATION

Location: Leighton Buzzard

Salary: Competitive

Closing date: 17 Jan 2026

Contract: Permanent

Hours: Full time

Sector: Housing & development, Estate agent

Job Details

Customer Service Advisor

Do you have an outgoing personality? Do you like talking to people over the telephone? Would you like to work in a fun and rewarding environment? Do you want to work for a company where 90% of our progression is done internally? If the answer to these questions is yes, we may have the job for you! We are recruiting Customer Service Advisors to work in our busy central operations team, where you will be on the phone booking appointments, arranging surveyor visits or dealing with queries from customers, processing valuation instructions. For this role you need to have excellent communication skills, ideally you will have some customer service experience and are motivated and engaged to do a great job within a great team. People are our most important asset, and we are dedicated to ensuring ambitious, able individuals can progress in their careers with the company. Please note we are shortlisting candidates and will contact you in the new year