Customer Service Advisor

Morgan Hunt UK Ltd; Greater London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading UK recruitment agency is seeking a Customer Services Advisor based in Greenford. The role serves as the first point of contact for visitors, responding to queries and providing high-quality customer service. Key responsibilities include managing reception duties, ensuring a safe building environment, and maintaining effective communication. Ideal candidates should possess strong interpersonal skills and be adaptable to various challenges, making it a fulfilling opportunity in a dynamic setting.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to handle diverse customer queries effectively.
• Strong problem-solving abilities.

Responsibilities

• Serve as the first point of contact for visitors.
• Provide information and holistic advice.
• Manage reception duties like sorting post and logging repairs.

Job description

Job Title

Customer Services Advisor

Location

Greenford

Rate

15.06 per hour

Job Purpose

Based at our receptions across the Charity, this role will quite often be the first point of contact for anyone coming to one of our centers and will be responding to a range of queries, providing information and holistic advice. The post holder will deliver a consistent high‑quality customer service, providing an excellent service experience for everyone they come into contact with.

This critical role is incredibly varied. Amongst the usual reception type duties such as providing a telephone switchboard service for the center, sorting post, logging repairs and processing payments, this role also plays a key part in keeping the building safe.

Recruiter Information

Morgan Hunt is a multi‑award‑winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies.

We are an equal opportunities employer; job suitability is assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.