Customer Service Advisor

Ritz Recruitment; Falmouth; On-site; GBP 10,000 - 40,000; Part time

Job summary

A recruitment agency is looking for a Customer Service Advisor to deliver exceptional service in a busy student accommodation in Falmouth. The role involves supporting residents, handling enquiries, managing bookings, and organising community events. Ideal candidates should have customer service experience, strong communication skills, and a proactive attitude. This is a temporary role offering £12.80 per hour with an immediate start.

Qualifications

• Previous experience in customer service or administration.
• Strong communication skills and a positive, approachable attitude.
• Organisational skills with great attention to detail.
• Confidence using Microsoft Office and CRM systems.
• A proactive team player who thrives in a busy environment.

Responsibilities

• Providing professional, friendly support to students, visitors, and contractors.
• Handling enquiries via phone, email, and in person with efficiency and care.
• Assisting with check-ins, check-outs, and room inspections.
• Managing bookings, payments, and tenancy agreements.
• Coordinating maintenance requests and ensuring health & safety compliance.
• Helping organise events that bring the student community together.

Skills

Customer service experience

Strong communication skills

Organisational skills

Attention to detail

Confidence using Microsoft Office

Confidence using CRM systems

Team player

Job description

Customer Service Advisor, TR11

Temporary, £12.80ph

Are you passionate about delivering exceptional customer service and creating a welcoming environment? We're looking for a Customer Services Advisor to be the friendly face and first point of contact for this busy student accommodation in Falmouth.

In this role, you'll play a key part in ensuring the smooth day-to-day running of our accommodation. From answering queries and supporting move-ins to organising community events, to help make the residents feel right at home.

What you'll be doing:

• Providing professional, friendly support to students, visitors, and contractors.
• Handling enquiries via phone, email, and in person with efficiency and care.
• Assisting with check-ins, check-outs, and room inspections.
• Managing bookings, payments, and tenancy agreements.
• Coordinating maintenance requests and ensuring health & safety compliance.
• Helping organise events that bring the student community together.

What we’re looking for:

• Previous experience in customer service or administration.
• Strong communication skills and a positive, approachable attitude.
• Organisational skills with great attention to detail.
• Confidence using Microsoft Office and CRM systems.
• A proactive team player who thrives in a busy environment.

This is a temporary role to start immediately

Post your cv now!

(ritzrecempbus)