Customer Service Advisor

Michael Page; England; On-site; GBP 27,000 - 30,000; Full time

Job summary

A reputable property company in the United Kingdom is seeking a Customer Service Advisor to join its team near Stockbridge. The role involves handling customer inquiries, processing orders, and ensuring exceptional service. Ideal candidates will possess strong communication skills and experience in customer service. A competitive salary between £27,000 and £30,000 per annum is offered, along with opportunities for growth in a collaborative working environment.

Benefits

Competitive salary

Permanent position

Opportunities for professional growth

Supportive working environment

Qualifications

• Strong communication and interpersonal skills.
• Experience in a customer service role, ideally within the property industry.
• Organised approach with the ability to manage multiple tasks.
• Proficiency in using computer systems and software.
• Attention to detail and a focus on customer satisfaction.

Responsibilities

• Handle inbound calls and emails, providing prompt assistance.
• Process customer orders accurately and efficiently.
• Resolve queries and complaints with a solution-focused approach.
• Liaise with internal teams to ensure timely delivery.
• Build strong relationships with trade customers.

Skills

Strong communication and interpersonal skills

Experience in a customer service role

Proactive attitude and problem-solving skills

Job description

We are seeking a Customer Service Advisor to join our team within the property industry near to Stockbridge. This role requires excellent communication skills and a commitment to providing outstanding support to customers.

Client Details

Our client is a reputable organisation within the property industry, known for its professional and customer-focused approach. As a small-sized company, they are dedicated to delivering quality services and fostering a supportive working environment.

Description

Customer Service Advisor, near Stockbridge

• Handle inbound calls and emails, providing prompt and professional assistance.
• Process customer orders accurately and efficiently using internal systems.
• Resolve queries and complaints with a proactive, solution-focused approach.
• Liaise with internal teams to ensure timely delivery of products.
• Maintain up-to-date knowledge of product ranges and services.
• Build strong relationships with trade customers to encourage repeat business.
• Monitor stock availability and advise customers on alternatives when needed.
• Support the wider team with administrative tasks as required.

Profile

A successful Customer Service Advisor should have:

• Strong communication and interpersonal skills.
• Experience in a customer service role, ideally within the property industry.
• An organised approach with the ability to manage multiple tasks effectively.
• Proficiency in using computer systems and software.
• A proactive attitude and problem-solving skills.
• Attention to detail and a focus on customer satisfaction.

Job Offer

• Competitive salary between 27,000 and 30,000 per annum.
• Permanent position in a reputable company within the property industry.
• Opportunities for professional growth and development.
• Supportive and collaborative working environment

If you are passionate about customer service and are excited to join a company in the property industry, we encourage you to apply today!