Customer Service Advisor

Search Consultancy LTD; City of Edinburgh; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading recruitment consultancy is seeking a Customer Service Advisor for a temporary position in Edinburgh. The role involves making outbound calls and delivering exceptional customer support. Ideal candidates will have strong communication skills, resilience, and the ability to work independently. This position offers 25 hours per week with a flexible schedule and a competitive hourly pay of £13. It's a great opportunity to gain experience in customer service while working in a supportive team environment.

Benefits

Supportive team environment

Flexible daytime shifts

Opportunity to develop customer service skills

Weekly pay

Qualifications

• Strong interpersonal skills to build rapport quickly.
• Ability to handle repetitive tasks with a positive attitude.
• Reliability and independence in workflow.

Responsibilities

• Make around 50 outbound calls to customers daily.
• Provide warm and reliable customer support.
• Ensure processes are followed for consistent service.
• Accurately update internal systems.

Skills

Friendly communication

Resilience

Listening skills

Organization

Job description

Overview

Customer Service Advisor
Location: Edinburgh
Contract: Temporary (6-8 weeks)
Hours: 25 hours per week
Schedule: Monday-Friday, between 10am-4pm
Pay: £13 per hour, paid weekly
Start Date: ASAP

Are you friendly, personable and great at building rapport? We're looking for a Customer Service Advisor to join our team on a short-term basis, helping us deliver exceptional service to our customers.

About the Role

You'll be making outbound calls to customers, providing helpful, supportive and consistent service. This role is ideal for someone who enjoys talking to people and is comfortable working in a structured, repetitive environment.

Responsibilities

• Making around 50 outbound calls per day
• Offering warm, friendly and reliable customer support
• Following clear processes to ensure consistent service
• Updating internal systems accurately

Qualifications

• A kind, patient and friendly communicator
• Someone resilient who can stay positive and focused throughout repetitive tasks
• A person with great listening skills and the ability to build a quick rapport
• Someone reliable, organised and comfortable working independently

Why You\u2019ll Love This Role

• Supportive team environment
• Flexible day time shifts
• A great opportunity to develop customer service skills
• Weekly pay

If you're someone who enjoys helping others and wants a short-term role where you can make an impact, we'd love to hear from you!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age