Customer Service Administrator

Holt Recruitment; Poole; On-site; GBP 24,000 - 29,000; Full time

Job summary

A leading recruitment agency is looking for a Customer Service Administrator in Poole. Ideal candidates should possess excellent relationship-building skills and multitasking abilities, with a solid background in customer service and administrative tasks. This role offers up to £29,000 per annum and involves managing customer enquiries and accounts while ensuring accurate processing of orders.

Benefits

FREE onsite parking

Qualifications

• Previous customer service experience is essential.
• Strong administrative experience.

Responsibilities

• Be the main point of contact for customers.
• Handle customer enquiries from initial contact through to the end.
• Process orders and manage accounts.

Skills

Attention to detail

Multitasking

Relationship building

Customer service experience

Administrative experience

Job description

Customer Service Administrator

Location: Poole
Salary: up to £29,000 per annum
Hours: Monday Friday 7:30am 4pm (early finish on Fridays)
FREE onsite parking

Our client is seeking an experienced professional who excels at building strong relationships, thrives in a fast-paced environment, and demonstrate exceptional attention to details and multitasking abilities.



Duties:

- Be the main point of contact for customers
- Handle customer enquiries from initial contact through to the end, providing consistent communication
- Manage your own accounts, and nurture that relationship
- Provide information and support regarding the services
- Process orders through the system, and be proactive with repeat orders
- Prepare accurate labour costings and generate detailed quotations
- Work closely with internal teams within the business
- Accurately loading sales orders into the system


Skills:

- Excellent attention to detail
- Strong desire to succeed
- Ability to multitask
- Strong ability to build relationships
- Previous customer service experience is essential
- Strong administrative experience



To apply, please send an updated cv to [e-mail] or APPLY NOW!