Customer Service Administrator

Brightwork Limited; Johnstone; On-site; GBP 18,000 - 21,000; Part time

Job summary

A recruitment agency is looking for Customer Service Administrators to join their busy customer service team in Johnstone, Scotland. This ongoing temporary position requires experience in customer service, excellent communication skills, and good IT skills with MS Office. You will be processing application forms, handling calls, and meeting service targets. If you enjoy helping customers and working in a team, this could be the role for you.

Qualifications

• Good experience working within a customer service role, confident speaking with customers over the telephone.
• Excellent written and verbal communication skills.
• Good IT skills and confident working with MS Office packages.

Responsibilities

• Processing application forms and handling correspondence.
• Handling incoming and outgoing telephone calls.
• Working to both individual and department targets ensuring all service levels are met.
• Assisting with other departments across the business when required.

Skills

Customer service experience

Excellent communication skills

IT skills

Job description

Brightwork are currently supporting one of our established clients with the recruitment of Customer Service Administrators to join their busy customer service team on an ongoing temporary basis.

Responsibilities

• Processing application forms and handling correspondence
• Handling incoming and outgoing telephone calls
• Working to both individual and department targets ensuring all service levels are met
• Assisting with other departments across the business when required

Qualifications

• Good experience working within a customer service role, confident speaking with customers over the telephone and handling customer enquiries
• Excellent written and verbal communication skills
• Good IT skills and confident working with MS office packages

About Staffline

Staffline is the biggest recruiter in the UK and Ireland. We help tens of thousands of people find work in logistics, food, transport, retail, and agriculture. We offer flexible shift work and opportunities for overtime. Staffline is proud to be an equal opportunity employer.