Customer Sales Consultant

Cezanne; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading Cloud HR and Payroll software provider in the UK is seeking a Customer Sales Consultant to enhance revenue with existing customers. In this role, you will collaborate closely with clients to understand their needs and identify upselling opportunities. You will manage the full sales cycle, ensuring alignment with customer objectives. The ideal candidate has experience in sales within a SaaS environment and strong communication skills. This role offers comprehensive perks and a supportive work culture.

Benefits

28 days annual leave + bank holidays

A day off for your birthday

£250 working from home budget

Health Insurance, Life Assurance, and Income Protection

Employee assistance program

Buy and sell annual leave

Flexible and trust-based culture

Regular social events

Qualifications

• Experience in sales, account management, or related roles in a SaaS business.
• Strong understanding of SaaS business models.
• Proven track record of meeting and exceeding sales targets.

Responsibilities

• Execute revenue growth plans based on customer needs.
• Build and maintain strong customer relationships.
• Manage the full sales cycle and conduct product demonstrations.
• Collaborate with marketing and product teams for customer success.

Skills

Strong communication skills

Relationship management

Sales strategies

Cross-functional collaboration

Education

Bachelor's degree or equivalent experience

Tools

CRM systems

LinkedIn Sales Navigator

Marketing automation systems

Job description

About Cezanne

We're Cezanne - nice to meet you!

Cezanne is the leading UK-headquartered provider of modern Cloud HR and Payroll software for UK and international businesses. Trusted by thousands of HR and Payroll professionals across a wide range of industries, our system helps organisations simplify people processes and stay connected wherever their teams are. With a history of strong year-on-year growth, we're excited to continue expanding our reach. Our focus remains the same: delivering smart, forward-thinking HR and Payroll solutions backed by excellent support and a collaborative culture where our people can thrive.

About the Role

As a customer sales consultant, you will be responsible for growing revenue with existing customers. You will work closely with customers to understand their needs and objectives, identify opportunities for upselling and cross-selling. You will also collaborate with marketing, customer success and product teams to ensure the overall successful of our customers.

• Execute revenue growth plans that identify customer needs, objectives, and growth opportunities.
• Build and maintain strong relationships with customers, acting as their primary point of contact for all commercially related matters.
• Identify competitive displacement opportunities and whitespace across the customer base to drive campaigns and engagement to grow revenue.
• Build and manage a sales pipeline to achieve and exceed sales targets.
• Identify and pursue opportunities for upselling and cross-selling.
• Manage the full sales cycle including detailed product demonstrations focused on solution alignment with customer's strategic aims and value-add.
• Conduct outreach campaigns with your customers to identify areas for revenue growth.
• Collaborate with cross-functional teams, including marketing, product, and customer success, to ensure customer revenue growth and customer lifetime value
• Attend customer events and trade fairs

Requirements

• Bachelor's degree or relevant experience
• Experience working in sales, account management or related roles in a SaaS business.
• Strong understanding of SaaS business models, with experience of driving customer revenue growth and customer lifetime value.
• Strong communication, collaboration and relationship skills, with the ability to work effectively with cross-functional teams and external customers.
• Familiarity with CRM, LinkedIn Sales Navigator and marketing automation systems, with experience using data to inform account planning and decision-making.
• Ability to effectively manage multiple accounts and deals simultaneously.
• Proven track record of meeting and exceeding sales targets.

Perks of working with us

• 28 days annual leave + bank holidays.
• A day off for your birthday.
• £250 working from home budget.
• Health Insurance, Life Assurance, and Income Protection.
• Employee assistance program.
• Buy and sell annual leave.
• A culture built on flexibility and trust.
• Regular social events, remotely and in-person.