Customer Sales Advisor - Croydon

Pertemps; Croydon; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading storage provider in Croydon is seeking a Customer Sales Advisor. You will engage with customers, meet financial targets, and maintain store standards. Strong communication and self-discipline are key for this role, which requires both teamwork and independent work. Apply now to be part of a dedicated team striving for excellence in customer service.

Qualifications

• Able to hold daily customer interactions effectively.
• Ability to maintain high customer service standards.
• Comfortable taking key holder responsibility.

Responsibilities

• Contribute to achieving store's financial targets.
• Identify and respond to sales opportunities.
• Ensure cleanliness and safety standards in the store.

Skills

Strong written communication skills

Effective listening skills

Self-discipline

Attention to detail

Adaptability

Job description

Overview

The UK's leading storage provider which offers secure and flexible storage solutions for both personal and business needs. With multiple locations across the nation, they provide a range of unit sizes, packaging supplies, and additional services such as office space rental and mail handling. We are looking for a dedicated and customer-centric individual to join the team as a Customer Sales Advisor.

Responsibilities

• Financial Targets: Contribute to the achievement of the store's financial targets.
• Customer Engagement: Identify and quantify potential sales opportunities from each customer, responding effectively to diverse needs.
• Store Standards: Ensure the store maintains high standards of cleanliness and adheres to health and safety procedures.
• Sales Enquiries: Effectively handle sales inquiries, providing advice, and promoting available services.
• Target Achievement: Maximise every sales opportunity to ensure the store meets its targets.
• Administrative Tasks: Complete all necessary administrative tasks in compliance with company procedures.
• Store Maintenance: Maintain a clean and tidy store environment.
• Lone Working: Be comfortable working independently, taking key holder responsibility in the absence of management.

What you\'ll need to excel

• Strong written, maths and verbal communication skills.
• Effective listening skills in customer interactions.
• Self-discipline and attention to detail.
• Adaptability to work both in a small team and independently.
• Confidence and product knowledge after completing the induction and probation period.

Responsibilities: Daily activities

• Daily customer interactions.
• Achieving high levels of customer service and satisfaction.
• Meeting weekly, monthly, and yearly sales targets.
• Lone working with key holder responsibilities.
• Conducting physical rounds of the store and units.
• Forklifting, where applicable.
• Implementing procedures to minimize store 'bad debt.'
• Performing ad hoc duties.

If you\'re ready to embark on a challenging yet rewarding journey, apply now to be a part of the family.