Customer Representative Collector Field Based

Mutual Clothing & Supply Company; Leicester Forest East; Hybrid; GBP 60,000 - 80,000; Part time

Job summary

A family-run consumer finance company in the UK is seeking a Customer Representative to manage customer accounts and promote business. This role offers flexible hours and performance-related bonuses, ideal for candidates with good communication skills who are proactive and self-motivated. A full UK driving license and access to a car are mandatory. This position is focused on helping customers manage their finances and requires no previous experience, as full training will be provided.

Benefits

Performance-related bonuses

Independent working hours

Company parties

Qualifications

• Driving licence holder with access to a car.
• Experience in customer service is preferred but not required.
• Strong interpersonal skills to build relationships.

Responsibilities

• Manage customer's payments.
• Promote the business and the products.
• Generate new leads.
• Help customers experiencing difficulties.

Skills

Good one to one communication skills

Self-motivated

Good planning and organisation skills

Ability to build relationships

Job description

Customer Representative

Overview

• Permanent flexible hours
• Pay: £14.00 per hour with additional performance related bonuses
• Location: Leicestershire (Field & Office Based)

We're looking for a committed, experienced professional who can dedicate part-time hours to this role. The position is ideal for someone seeking long-term stability and career growth. Permanent employed field-based role managing a Home Collected Consumer Credit. Mutual are looking for candidates with great people skills who are hardworking, proactive, and self-motivated. No previous experience required, however, we would prefer someone who has minimal knowledge due to the nature of work, full training and guidance will be provided. For this role you MUST, have a full UK Driving Licence. As you develop within the role, you'll come to view the job as running your own small business.

Disclaimer - Successful applicants:

• Must have the right to work in the UK
• Must have a driving license
• Must have your own car

Role: Customer Representative

Mutual have a vacancy for a customer representative servicing existing accounts, obtaining loan and retail orders and generating new leads. Our business is home collected consumer credit.

Our Company

Mutual have been in consumer finance for over 100 years serving thousands of customers over many generations. We are a family company with strong values and traditions.

Duties and Responsibilities of a Customer Representative

• Managing customer's payments
• Promote the business and the products
• Generate new leads
• Help customers experiencing difficulties

Skills/Requirements

• Driving licence holder with access to a car
• Good one to one communication skills
• Self-motivated
• Good planning and organisation skills
• Ability to get on well with people and build relationships

Rewards of a Customer Representative

• Performance pay means you're rewarded for the effort you put in
• Independent working hours as the job is not 9 - 5
• Meeting new people and social interaction with customersHelping people manage their finances when they are in need
• Company parties

Please ensure you have read the job role before applying to ensure this role this right for you and you have what the role requires