Customer Relations Manager - Luxury Care Home

Bright Selection Ltd; Braintree; On-site; GBP 50,000; Full time

Job summary

A luxury care provider in Braintree is seeking an experienced Customer Relationship Manager. The role involves engaging with the local community, managing enquiries, and enhancing care home occupancy. Ideal candidates will have a background in customer relations and be IT literate, including social media proficiency. The position offers a competitive salary of £50,000 plus a bonus scheme.

Qualifications

• Previous experience in a Customer Relations role within the sector.
• IT literate including social media.

Responsibilities

• Engage and build rapport with the local community to market the home.
• Lead generation and pipeline management.
• Manage relationships with key contacts.
• Identify new sales and marketing opportunities.
• Coordinate all sales events and exhibitions.
• Manage the customer experience from enquiry to move in.

Skills

Customer Relationship Management

Relationship management

Lead generation

Sales and marketing

Job description

Overview

Customer Relationship Manager Required for luxury residential care home

This is a fantastic opportunity for someone with experience in the sector to join a high-quality luxury care provider in one of their latest homes.

Responsibilities

• Your role will be to engage and build rapport with the local community in order to market the home, drive enquiries, support customers in their journey from enquiry to move in and grow the care home occupancy.
• Lead generation and pipeline management
• Relationship management with key contacts
• Identifying new sales and marketing opportunities
• Co-ordination of all sales events and exhibitions
• Managing the customers experience from enquiry to move in
• Administration and collation of information from customers
• All general sales and marketing enquiries

Requirements

• Previous experience in a Customer Relations within the sector
• IT literate including social media

Remuneration

£50,000 + bonus scheme

How to apply

For more information, please contact Lisa Miller-Kirwan at Bright Selection Ltd.

Bright Selection advertises roles on behalf of our clients. If you do not hear back from us within 3 days of your application, unfortunately you have not been successful on this occasion, however we may keep your details on our database for future roles & if we do so you will receive an email letting you know this