Customer Quality Engineer

Owen Daniels; Temple Normanton; On-site; GBP 35,000 - 50,000; Full time

Job summary

A global leader in the Aerospace sector is seeking a Customer Quality Engineer based in Derby, UK. This role involves liaising with customers on quality issues, leading root cause analysis, and ensuring compliance with quality standards. Ideal candidates will have experience in precision manufacturing and interacting confidently with customers. This permanent position offers an ASAP start and a structured working schedule.

Qualifications

• Experience in precision or highly regulated manufacturing, preferably aerospace.
• Proven ability in leading root cause investigations.
• Confident communicating with customers on quality matters.

Responsibilities

• Liaise with aerospace customers regarding quality investigations.
• Ensure compliance with internal and customer quality standards.
• Lead root cause analysis and corrective actions for non-conformances.

Skills

Experience in precision/highly regulated manufacturing

Root cause investigation

Customer interactions regarding quality

Job description

Customer Quality Engineer

Are you a Customer Quality Engineer? Do you have experience liaising with customers regularly on quality projects/issues? Are you confident with root cause analysis alongside leading quality investigations? If so a global leader in the Aerospace sector is looking to take on board a Customer Quality Engineer to grow their current department.

Permanent Positions
ASAP Start
8-4:45 M-T / 8-12:30 F
Derby

Liaising regularly with Aerospace Customers/OEM's and providing updates on quality investigations/processes on site. Ensure product quality compliance with internal specifications, customer requirements, and relevant industry regulations. Lead root cause analysis and corrective/preventive action (CAPA) initiatives to address product non-conformances and drive continuous improvement. Develop, implement, and maintain inspection and testing protocols for in-process and final product verification using precision measurement tools and techniques. Collaborate closely with design, production, and regulatory teams to support new product introduction (NPI) and engineering change processes.

Essential Experience/Skills/Qualifications

• Must have experience within a precision/highly regulated manufacturing business (Aerospace advantageous)
• Proven experience leading root cause investigations for product quality
• Confident and proven experience dealing with customers from a quality standpoint

Please apply below if this role is of interest.