Customer Manager

DNV Germany Holding GmbH; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading multinational certification company in the United Kingdom is seeking a Customer Manager to drive proactive sales and business development. This role requires identifying new business opportunities and building long-term relationships with clients. Ideal candidates will possess 1-3 years of B2B sales experience, strong communication skills, and a solid understanding of sustainability and risk management. The company offers a supportive work culture and an attractive compensation package, focusing on work/life balance and professional development.

Benefits

Professional development opportunities

Attractive total compensation package

30 days annual vacation

Health care contributions

Strong company culture and teamwork

Qualifications

• 1–3 years of experience in B2B sales or business development is preferred.
• Strong communication and relationship-building skills are necessary.
• Being highly motivated, structured, and results-oriented will contribute to success.
• Comfortable with high activity and proactive outreach is essential.
• An interest in sustainability, risk management, and business improvement is valued.

Responsibilities

• Identify and engage potential customers through calls, emails, and meetings.
• Maintain a strong pipeline and consistent outreach to drive new business.
• Present certification services and explain support for risk management.
• Manage the full sales cycle from initial contact to closing deals.
• Collaborate with internal teams to prepare proposals.
• Track activities and progress toward sales targets.

Skills

B2B sales experience

Communication skills

Relationship-building

Motivated and results-oriented

Comfortable with high activity

Interest in sustainability

Job description

AboutBusiness Assurance

We help companies ensure compliance, build high‑performing management systems, and meet competence needs within a wide range of industries. DNV helps companies understand Working with us, you can be involved in technically challenging and innovative projects worldwide demanding a broad variety of expertise. Our strong focus on research and innovation opens an array of opportunities, and allows you to engage in projects which develop next generation solutions. and manage their risk picture through our management system certification and training portfolios.

As a Customer Manager, you will be at the forefront of DNV’s growth in Sweden. This role is all about proactive sales and high activity – you will spend most of your time identifying new business opportunities, reaching out to potential clients, and building relationships that lead to long‑term partnerships.

Your mission is to help organizations understand the value of certification and risk management, and how DNV’s global expertise can support their improvement journey. You will manage the entire sales process, from prospecting and first contact to closing deals, and you’ll have the freedom to shape your own success.

This is a role for someone who thrives in a fast‑paced environment, enjoys prospecting and outreach, and is motivated by achieving results. You will work closely with internal experts to deliver tailored solutions, but the responsibility for opening doors and creating opportunities will be yours.

Key Responsibilities:

• Prospecting: Identify and engage potential customers through calls, emails, and meetings
• High Activity: Maintain a strong pipeline and consistent outreach to drive new business
• Present DNV’s certification services and explain how they support risk management and continuous improvement
• Manage the full sales cycle from initial contact to closing deals
• Collaborate with internal teams to prepare proposals and ensure smooth onboarding of new clients
• Track activities and progress toward sales targets

Benefits:

• A global company with a strong brand and purpose‑driven mission
• Opportunities to work with sustainability and risk management
• Professional development and support from an experienced team
• Attractive total compensation package;
• Work with dedicated and competent colleagues with a high education and specialization level in an international environment;
• Strong company culture with emphasis on competence development & learning opportunities;
• Great colleagues who value teamwork and support;
• 40 hours work week and 30 days annual vacation;
• Focus on work/life balance;
• Enjoy attractive pension‑and insurance schemes (we have a collective agreement), health care contributions and other local benefits.

Qualifications:

• Experience in B2B sales or business development (1–3 years preferred)
• Strong communication and relationship‑building skills
• Highly motivated, structured, and results‑oriented
• Comfortable with high activity and proactive outreach
• Interest in sustainability, risk management, and business improvement

DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.

Security and compliance with statutory requirements in the countries in which we operate is essential for DNV. Background checks will be conducted on all final candidates as part of the offer process, in accordance with applicable country‑specific laws and practices.