Customer Logistics Coordinator

Marketingagentur Nirtl; England; On-site; GBP 25,000 - 30,000; Full time

Job summary

An international logistics provider is seeking a customer services person to join their team in Colnbrook. The role involves updating customers on deliveries, resolving shipment issues, light warehouse work, and handling key accounts. Candidates must have experience in customer service, particularly within freight or logistics. This position offers Monday to Friday hours from 9:00 am to 6:00 pm.

Qualifications

• Experience working within customer service for freight/logistics/courier is required.

Responsibilities

• Updating customers on deliveries and collections.
• Dealing with lost/missing shipments and resolving them.
• Light warehouse work from time to time.
• Handling key accounts and main customers.
• Bookings with agents.
• Liaising with warehouse, transport and warehouse staff.
• Working in a team.
• Answer incoming calls professionally.

Skills

Customer service experience

Communication skills

Teamwork

Job description

Overview

NEW VACANCY: Our client is an international logistics provider based in Colnbrook and they are looking for a customer services person to join their team. The role is hands on and very varied.

Responsibilities

• Updating customers on deliveries and collections
• Dealing with lost / missing shipments and resolving them
• Light warehouse work from time to time
• Handling key accounts and main customers
• Bookings with agents
• Liaising with warehouse, transport and warehouse staff
• Working in a team
• Answer incoming calls professionally

Hours

Hours are Monday – Friday 9:00am – 6:00pm

Experience / Qualifications

Experience working within customer service for freight / logistics / courier is required.