Customer–Focused Post Office Counter Clerk – Flexible Shifts

Post Office; Trowbridge; On-site; GBP 10,000 - 40,000; Part time

Job summary

A trusted British retail brand in Trowbridge is seeking a Post Office Counter Clerk to provide exceptional customer service and manage customer queues. You will handle travel money and documents, ensuring a smooth and efficient operation. The role requires strong communication skills, a passion for customer service, and the ability to adapt to changing needs. Benefits include in-store discounts and a company pension. Join a supportive team that values personal and professional growth.

Benefits

In-store employee discounts

Generous 3rd party discounts

Employee assistance programme

Flexible shifts

Company pension

Qualifications

• Passion for delivering exceptional customer experiences.
• Confidence in team communication.
• Motivation to achieve results and meet standards.
• Ability to adapt to company requirements and goals.

Responsibilities

• Deliver exceptional service to all customers.
• Manage queues to ensure quick access to services.
• Maintain high standards of governance and detail.
• Support colleagues as part of a team.

Skills

Customer service

Communication

Teamwork

Adaptability

Job description

A trusted British retail brand in Trowbridge is seeking a Post Office Counter Clerk to provide exceptional customer service and manage customer queues. You will handle travel money and documents, ensuring a smooth and efficient operation. The role requires strong communication skills, a passion for customer service, and the ability to adapt to changing needs. Benefits include in-store discounts and a company pension. Join a supportive team that values personal and professional growth.