Customer-Focused Banking Associate | Growth & Benefits

Metro Bank; Colchester; On-site; GBP 10,000 - 40,000; Full time

Job summary

A prominent banking institution in Colchester is seeking a dedicated individual to enhance customer interactions and deliver exceptional service. This role involves engaging with customers, handling their needs with care, and working within a team to meet store objectives. Ideal candidates will possess strong customer relationship skills and attention to detail, contributing to a compliant banking environment. Competitive salary and extensive training are offered.

Benefits

Competitive salary

Discretionary annual bonus

Generous holiday allowance

Attractive pension scheme

Healthcare

Life assurance

Colleague discounts

Extensive training opportunities

Qualifications

• Ability to build strong customer relationships in a fast-paced environment.
• Maintain meticulous attention to detail even under pressure.
• Proficiency in computer skills, including a working knowledge of Microsoft Office.

Responsibilities

• Provide exceptional service and offer personalised products.
• Work as part of a team and deliver on store objectives.
• Act as a brand ambassador in the community.

Skills

Customer relationship building

Attention to detail

Understanding of banking risks

Computer skills (Microsoft Office)

Customer experience delivery

Job description

A prominent banking institution in Colchester is seeking a dedicated individual to enhance customer interactions and deliver exceptional service. This role involves engaging with customers, handling their needs with care, and working within a team to meet store objectives. Ideal candidates will possess strong customer relationship skills and attention to detail, contributing to a compliant banking environment. Competitive salary and extensive training are offered.