Customer-First Team Leader: Growth & Perks

The Rank Group; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading entertainment business in Birmingham is looking for a Team Leader to create unforgettable experiences for customers. In this role, you will actively support and motivate your team, manage shifts, and foster strong workplace relationships to ensure exceptional service delivery. You will focus on empowering your team and creating a fun, rewarding environment. This position offers competitive pay and flexible working hours that include evenings and weekends.

Benefits

Competitive pay £12.44

Leadership development opportunities

Employee Rewards platform

Pension and Life Assurance

Company Sick Pay Scheme

50% discount on food and soft drinks

Uniform provided- Brand New Design for 2024

Responsibilities

• Lead and motivate team to deliver exceptional service.
• Manage shifts and build strong relationships with colleagues.
• Create a fun and rewarding workplace focused on customer satisfaction.

Skills

Strong leadership skills with a customer-first mindset

Ability to engage and inspire your team

Organised and proactive in a fast-paced environment

Job description

A leading entertainment business in Birmingham is looking for a Team Leader to create unforgettable experiences for customers. In this role, you will actively support and motivate your team, manage shifts, and foster strong workplace relationships to ensure exceptional service delivery. You will focus on empowering your team and creating a fun, rewarding environment. This position offers competitive pay and flexible working hours that include evenings and weekends.