Customer Experience Officer

Essential Employment; England; On-site; GBP 40,000 - 60,000; Part time

Job summary

A recruitment agency is seeking a Customer Experience Officer in Colliers Wood, SW London. This is a temporary role with a rate of £16.46 per hour PAYE. The successful candidate will provide high-quality customer service in a library, empower customers to access services, and resolve any issues independently. Interested candidates should apply via email with their CV quoting the reference number.

Qualifications

• Experience in a customer-focused role, preferably in a library or similar setting.
• Ability to empower customers and stakeholders.
• Experience working independently in a fast-paced environment.

Responsibilities

• Provide high-quality customer-focused service in a library setting.
• Empower customers to access library services with minimal support.
• Make informed decisions to resolve issues during lone working.

Skills

Customer service skills

Self-motivation

Decision-making

Job description

Customer Experience Officer needed in Colliers Wood, SW London

The rate is £16.46ph PAYE

This is a temporary role

The reference number is: 5274725

The successful candidate will work within a Library setting, providing an excellent, high quality customer focused service. They will act as enablers empowering customers and stakeholders to access the wide range of library services available with minimal support and will be self motivated in ensuring the smooth running of libraries. This will involve making informed decisions for the quick resolution of any problems that may arise during lone working.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to [e-mail] the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please beprepared.

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