Customer Experience Advisor - Financial Services

Manpower; Milton Keynes; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading recruitment agency is hiring a Customer Service Advisor in Milton Keynes. In this temporary role, you will support customers in their financial service agreements, resolving queries via phone, email, and post. Strong communication skills and previous customer service experience are essential. Join the team to gain valuable experience while ensuring excellent customer service. This full-time position offers a competitive salary of £13.10 per hour, with a closing date for applications on January 4th, 2026.

Qualifications

• Previous experience in a customer service or contact centre environment.
• Confident communication skills, both written and verbal.
• Ability to manage multiple priorities effectively.

Responsibilities

• Deliver excellent customer service and resolve queries promptly.
• Take ownership of enquiries using initiative.
• Handle complaints professionally in accordance with policy.
• Accurately log unresolved issues for escalation.
• Manage customer information using multiple systems.
• Comply with internal policies and regulatory requirements.

Skills

Customer service experience

Strong communication skills

Problem-solving abilities

Microsoft Office proficiency

Attention to detail

Team player

Knowledge of FCA principles

Job description

A leading recruitment agency is hiring a Customer Service Advisor in Milton Keynes. In this temporary role, you will support customers in their financial service agreements, resolving queries via phone, email, and post. Strong communication skills and previous customer service experience are essential. Join the team to gain valuable experience while ensuring excellent customer service. This full-time position offers a competitive salary of £13.10 per hour, with a closing date for applications on January 4th, 2026.