Customer Delivery Driver - Wrexham Extra

RHR UK; Wrexham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading delivery company in Wrexham is seeking a Customer Delivery Driver to ensure timely and efficient delivery of goods. Key responsibilities include maintaining vehicle cleanliness, managing customer interactions, and loading/unloading deliveries. The ideal candidate will build relationships with customers, demonstrate warmth and energy, and hold a valid UK driving licence for at least 12 months. A minimum of 16 guaranteed hours per week is offered, with competitive pay starting from £13.35 an hour and various employee benefits.

Benefits

Holiday starting at 20 days plus personal day

Flexible working request from day one

Discounts and savings through Colleague Clubcard

Access to free wellbeing services

Life cover and pension contributions

Uniform provided

Access to colleague networks

Qualifications

• Build relationships and create team spirit within the store.
• Show warmth and welcome in interactions with customers and colleagues.
• Act quickly to respond to changing customer needs and embrace change.
• Be energetic and driven to deliver beyond expectations.
• Share ideas with your Manager and colleagues to improve the store for customers.
• Hold a valid UK, EU or EEA driving licence (full or automatic only) for at least 12 months with no more than three penalty points.

Responsibilities

• Inspect and keep the van and trays clean and tidy.
• Leave the base yard clean, tidy and free of rubbish; pick up litter as seen.
• Wash trays as part of the tray wash process.
• Load the van as required and check it for roadworthiness.
• Communicate any changes to the customer order, including short‑code items and substitutions; offer a refund for any dissatisfaction.
• Treat products and deliveries as if they were your own.
• Deliver during the customer’s time slot.
• Call the customer before arriving at their property if early.
• Call the store or centre if running 30 or more minutes late.

Job description

Availability Window

Sun 09 : 00 : 00 – 19 : 00 : 00

Mon 09 : 00 : 00 – 19 : 00 : 00

Fri 09 : 00 : 00 – 19 : 00 : 00

Sat 09 : 00 : 00 – 19 : 00 : 00

Deliveries

Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.

We offer new colleagues a minimum of 16 guaranteed hours each week. For those wishing fewer hours (to a minimum of 12) we also welcome applications.

Responsibilities

• Inspect and keep the van and trays clean and tidy.
• Leave the base yard clean, tidy and free of rubbish; pick up litter as seen.
• Wash trays as part of the tray wash process.
• Load the van as required and check it for roadworthiness.
• Communicate any changes to the customer order, including short‑code items and substitutions; offer a refund for any dissatisfaction.
• Treat products and deliveries as if they were your own.
• Explain to the customer that they will not be charged any more for their substitutions.
• Deliver during the customer’s time slot.
• Call the customer before arriving at their property if early.
• Call the store or centre if running 30 or more minutes late.

Qualifications

• Build relationships and create team spirit within the store.
• Show warmth and welcome in interactions with customers and colleagues.
• Act quickly to respond to changing customer needs and embrace change.
• Be energetic and driven to deliver beyond expectations.
• Share ideas with your Manager and colleagues to improve the store for customers.
• Hold a valid UK, EU or EEA driving licence (full or automatic only) for at least 12 months with no more than three penalty points.

Benefits

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
• Request flexible working from day one.
• Get 10 % off and 15 % at pay‑day weekends; save up to £2 a year with your Colleague Clubcard.
• Access free wellbeing services to support mind, body and life.
• Life cover of five times your pay and a pension with matching contributions up to 7.5 %.
• Choose benefits that suit you – discounts, shares, cycle‑to‑work schemes and more.
• Uniform provided and policies to support you for all life moments.
• Access to colleague networks to bring together people from a range of backgrounds.

About us

Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. We celebrate diversity and commit to an inclusive workplace where everyone is welcome.