Customer Delivery Driver - Skipton

Tesco; Skipton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading supermarket chain is seeking Customer Delivery Drivers in Skipton. The role offers a starting pay of £13.35 per hour, increasing to £14.56 within the M25. You will deliver groceries to customers, ensuring high-quality service while managing vehicle cleanliness and reporting any issues. With a guaranteed minimum of 16 hours and flexible working opportunities, this position is ideal for those looking for job stability or a career change. Join a supportive environment where everyone is welcome.

Benefits

20 days holiday plus personal day

10% off shopping

Life cover and pension

Access to wellbeing services

Uniform provided

Qualifications

• Valid UK/EU/EEA driving licence for at least 12 months with no more than 3 penalty points.
• Ability to build relationships with customers and colleagues.
• High levels of energy and a drive to meet customer expectations.

Responsibilities

• Deliver orders to customers, ensuring quality service.
• Maintain cleanliness of the delivery van.
• Communicate effectively with customers regarding orders.

Skills

Customer service

Relationship building

Teamwork

Adaptability

Time management

Job description

Tesco UK • Skipton • Permanent • Apply by 30-Jan-2026

Availability Window
Days From time To time Sun 14:00:00 23:00:00
Mon 18:00:00 23:00:00
Fri 15:00:00 23:00:00
Sat 14:00:00 23:00:00

Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.

We offer a minimum of 16 guaranteed hours each week, with the option to work fewer hours (minimum 12).

The table shows the periods of time in the week we'd like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you will have three weeks' notice of exactly when your shifts will be. We support flexibility, so if your availability is close to the advertised times, we would still love to hear from you.

Customers are at the heart of everything we do.

As the face of Tesco out on the road, we deliver all the way from Lands' End to John O'Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. This role is about more than driving – it’s about helping others and delivering great service with a smile.

It’s hands‑on, physical and full of variety. No two shifts are ever the same and our customers look for help in many different ways. Most of the day you’ll feel like your own boss, delivering to your customers while a team of managers and colleagues back at base are ready to support you.

So whether you are looking for flexibility, job stability, or an opportunity to change career direction, everyone is welcome at Tesco.

What is in it for you

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Get 10% off and 15% at pay‑day weekends – save up to £2,000 a year with your Colleague Clubcard, with an additional card to share with family outside your home
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%
• Benefits to suit you – choose what you use from discounts, shares, cycle‑to‑work schemes, and more
• Uniform provided and policies to support you for all life’s moments, big and small
• Access to our colleague networks, providing a space for colleagues from a range of backgrounds to come together. For more information click here.
• Click here to read more about the benefits we have available for our colleagues.

You will be responsible for

• Ensuring the van and trays I use are clean and kept tidy/organized.
• Leaving the back yard clean, tidy, and clear of rubbish, and picking up litter as I see it.
• Ensuring trays are washed as part of the tray wash process.
• Loading the van as required, checking the van for roadworthiness.
• Talking to the customer about any changes to their order, including short‑code items and substitutions, offering a refund for anything they are unhappy with.
• Taking care of products/deliveries as if they were my own.
• Explaining to the customer that they will not be charged any more for their substitutions.
• Delivering during the customer's time slot.
• Calling the customer before arriving at their property if early.
• Calling the store/centre if running 30 or more minutes late.

You will need

• Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
• Be warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say "Thank you."
• Act quickly to respond to the changing needs of our customers and embrace change within my store.
• Be energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
• Share ideas with my manager and other colleagues on how we can improve our store for customers.
• Have a valid UK/EU/EEA driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.

About us

Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day". Serving means more than a transactional relationship with our customers – it’s about acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

Diversity, equity and inclusion at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone's Welcome.

We know life looks a little different for each of us. That’s why at Tesco we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life‑changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. Talk to us throughout your application about how we can support.

We are proud to have been accredited Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, click here.

Key information

• Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leaver’s age for your country, click here.
• We can accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
• On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date to manage all applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
• For more information about us please visit www.tescoplc.com.