Customer Delivery Driver - Inverness Extra

Tesco UK; Inverness; On-site; GBP 40,000 - 60,000; Part time

Job summary

A popular supermarket chain in Inverness is seeking delivery personnel to manage customer orders effectively. The role requires a valid driving license, strong commitment to customer service and teamwork, and physical fitness. Responsibilities include ensuring clean delivery vehicles, communicating with customers about their orders, and adhering to delivery time slots. This position guarantees a minimum of 16 hours per week with potential for additional hours, contributing to an inclusive and diverse work culture.

Benefits

Guaranteed minimum hours

Inclusive work culture

Qualifications

• Valid UK/EU/EEA driving licence with at most 3 penalty points, held for at least 12 months.
• Strong commitment to customer service and teamwork.
• Physical fitness to perform lifting and driving duties.

Responsibilities

• Ensure the van and trays are clean and organised.
• Leave the back yard clean and clear of rubbish.
• Load the van, checking roadworthiness.
• Talk to customers about order changes and refunds.
• Deliver during the customer’s time slot.

Skills

Customer service

Teamwork

Physical fitness

Job description

Availability Window

• Sun 18:00‑22:00
• Mon 08:00‑18:00
• Tue 18:00‑22:00
• Fri 18:30‑22:00
• Sat 18:00‑22:00

Pay rate starts from £13.35 an hour; for stores inside the M25 it increases to £14.56. Additional payments may also apply depending on location.

We offer new colleagues a minimum of 16 guaranteed hours per week. If you would like to work fewer hours (minimum 12) we also welcome applications.

Responsibilities

• Ensure the van and trays are clean, tidy and organised.
• Leave the back yard clean, tidy and clear of rubbish.
• Wash trays as part of the tray wash process.
• Load the van, checking roadworthiness.
• Talk to customers about any changes to their order, offer refunds for unhappy items.
• Take care of products and deliveries as if they were my own.
• Explain to customers that substitutions will not be charged.
• Deliver during the customer’s time slot.
• Call the customer before arriving if early.
• Call the store/centre if running 30 or more minutes late.
• Build relationships with colleagues to create team spirit.
• Act warmly and welcomingly in interactions with customers and colleagues.
• Act quickly to respond to changing needs of customers.
• Share ideas with Manager and colleagues for store improvement.

Qualifications

• Valid UK/EU/EEA driving licence (Full or Automatic) with at most 3 penalty points, held for at least 12 months.
• Strong commitment to customer service and teamwork.
• Physical fitness to perform lifting and driving duties.

DEI & Accessibility

We welcome applicants from all backgrounds and are committed to an inclusive recruitment process. For further information on accessibility support please contact us.

We recruit individuals who are over the age of 18 and have the legal right to work in the UK.