Customer Delivery Driver - Croydon CFC

Tesco; Croydon; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

A leading grocery retailer in Croydon is seeking a Customer Delivery Driver to ensure timely delivery of customer orders. This role offers flexible working hours and a competitive pay starting from £13.35 per hour. Ideal candidates should possess a valid UK driving licence and have a customer-oriented attitude. Benefits include holiday entitlement and discounts.

Benefits

20 days holiday plus personal day

10% colleague discounts

Free wellbeing services

Life cover and pension contributions

Qualifications

• UK/EU/EEA Driving licence (Full or Automatic) for at least 12 months with no more than 3 penalty points.
• Warm and welcoming attitude in interactions with customers.
• Ability to adapt quickly to customer needs.

Responsibilities

• Deliver customer orders during scheduled time slots.
• Maintain cleanliness and organization of the delivery van.
• Communicate effectively with customers regarding their orders.

Skills

Relationship building

Customer service

Teamwork

Adaptability

Driving skills

Job description

Overview

Tesco UK • Croydon • Temporary • Apply by 31-Oct-2025

Availability

Availability Window

Days From time To time Sun 05:15:00 14:00:00 Thu 05:15:00 14:00:00 Fri 05:15:00 14:00:00 Sat 05:15:00 14:00:00

Pay and hours

Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.

It\'s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) there are opportunities for this too.

What is in it for you

We offer excellent benefits that help make Tesco a great place to work. These include but aren\'t limited to:

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
• Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
• Uniform provided and policies to support you for all of life\'s moments, big and small
• Access to our colleague networks providing a space for colleagues from a range of backgrounds

You will be responsible for

• Delivering your part of our customer shopping trip by:
• Ensuring the van and trays used are clean and kept tidy/organised
• Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as you see it
• Ensuring trays are washed as part of the tray wash process
• Loading the van as required, checking the van for roadworthiness
• Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with
• Taking care of products/deliveries as if they were your own
• Explaining to the customer that they will not be charged any more for substitutions
• Delivering during the customer\'s time slot
• Calling the customer before arriving at their property if early
• Calling the store/centre if running 30 or more minutes late

You will need

• Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers
• Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say "Thank you"
• Acting quickly to respond to the changing needs of our customers and embracing change within the store
• Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for you
• Sharing ideas with your Manager and other colleagues on how to improve the store for customers
• A UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points
• Able to adhere to the GB Domestic Driving Rules

About us

Our vision at Tesco is to become every customer\'s favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day". Serving means more than a transactional relationship with our customers; it means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we\'re a place where Everyone\'s Welcome.

We know life looks a little different for each of us. That\'s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

We\'re proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please read the information here.

Please note

Tesco will only recruit individuals who have passed the school leaver\'s age. To find out the school leaver\'s age for your country please read here

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

For more information about us please visit Tesco plc