Customer Delivery Driver - Bognor Regis Superstore

Tesco; Bognor Regis; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading grocery retailer in Bognor Regis is seeking a Customer Delivery Driver to deliver shopping to customers' homes while maintaining a clean and organized vehicle. Candidates must have a valid driving license and a passion for customer service. The role offers guaranteed hours and competitive pay.

Qualifications

• Valid UK/EU/EEA driving licence for at least 12 months with no more than 3 penalty points.
• Energetic and driven to deliver beyond expectations.
• Ability to adapt to changing customer needs.

Responsibilities

• Deliver customer shopping trips to their homes.
• Ensure cleanliness and organization of the vehicle.
• Communicate changes to customer orders effectively.

Skills

Building relationships

Customer service

Time management

Teamwork

Job description

Overview

Tesco UK • Bognor Regis Superstore • Permanent • Apply by 12-Oct-2025

Availability Window: Days and times vary. Typical availability includes Sun 09:00–19:00, Wed 09:00–19:00, Sat 09:00–19:00. Shifts are scheduled within these windows with 3 weeks' notice.

Customers are at the heart of everything we do. As a Customer Delivery Driver, you will be on the road delivering to customers’ homes from Lands’ End to John O’Groats, combining driving with customer service and help for our customers.

Pay and hours

Our Customer Delivery Driver rate of pay starts from £13.35 per hour; this increases to £14.56 for stores inside the M25. Additional payments may apply depending on location. We offer a minimum of 16 guaranteed hours per week; options to work fewer hours (minimum 12) are available.

What you will do

You will be responsible for delivering your part of the customer shopping trip and maintaining a clean, organized vehicle and environment.

• Ensure the van and trays are clean, tidy, and organized.
• Keep the back yard clean and pick up litter as required.
• Wash and maintain trays as part of the tray wash process.
• Load the van and check it is roadworthy.
• Communicate any changes to customer orders, including substitutions, and offer refunds when appropriate.
• Handle products carefully as if they were your own; deliver within the customer’s time slot.
• Inform customers that substitutions will not incur extra charges.
• Call the customer before arriving if running early; call the store if late by 30 minutes or more.

What you will need

• Build relationships with colleagues to create team spirit.
• Be warm and welcoming in interactions with customers and colleagues.
• Respond quickly to changing customer needs and embrace store changes.
• Be energetic, driven to deliver beyond expectations, and manage work-life balance thoughtfully.
• Share ideas with management to improve the store for customers.
• A valid UK/EU/EEA driving licence (full or automatic) for at least 12 months with no more than 3 penalty points.

About us

Our vision at Tesco is to become every customer's favourite way to shop, whether at home or on the move. Our core purpose is “Serving our customers, communities and planet a little better every day.”

Diversity, equity and inclusion (DEI) at Tesco means everyone is welcome. We support flexible working and understand life can change for carers, parents, students, or others.

We are proud to be a Disability Confident Leader and offer an accessible recruitment process. For information on accessibility support, please click here.

Please note: Tesco will recruit individuals who have passed the school leaver’s age. Some roles may close earlier than the advertised end date due to high volumes of applications.

For more information about us please visit www.tescoplc.com