Customer Contact Apprentice

TENDRING DISTRICT COUNCIL; Tendring; On-site; GBP 14,000 - 18,000; Full time

Job summary

A local government council in Tendring is seeking a Customer Service Apprentice. This role targets individuals passionate about customer service, requiring enthusiasm and self-motivation while working within a busy team. Apprentices will undergo training as customer service practitioners (level 2) over a period of 15 months. The working week includes Monday to Thursday from 8:45 am to 5:15 pm, and Friday from 8:45 am to 4:45 pm.

Qualifications

• Candidates must have a keen interest in customer service.
• The role requires working as part of a busy team.
• Commitment to working hours outlined.

Skills

Enthusiastic

Self-motivated

Organised

Ability to work independently

Education

Customer service practitioner (level 2)

Job description

To work as part of a very busy Customer Support Team based at Tendring District Council, Pier Avenue, Clacton on Sea. The L2 Apprenticeship role is aimed at those with a keen interest in Customer Service. Candidates should be enthusiastic, self-motivated, organised and be able to work on their own initiative.

Course Information

Course: Customer service practitioner (level 2)

Level: 2

Route: Sales, marketing and procurement

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: Monday - Thursday, 8.45am - 5.15pm and Friday, 8.45am - 4.45pm.

Expected Duration: 15 Months

This employer is part of the Disability Confident scheme, committed to employing disabled people.