Customer-Centric Short Lets Assistant

Rettie; City of Edinburgh; On-site; GBP 24,000 - 28,000; Full time

Job summary

A growing and ambitious property management firm in Edinburgh seeks a Letting Assistant. In this role, you'll provide administrative support and assist with check-in/check-out procedures, aiming for exceptional client experiences. You'll also manage tasks related to property performance and compliance with regulations. Ideal candidates will have a full driving license and proficiency in IT systems. This position offers a collaborative environment that values teamwork and development.

Qualifications

• Full, clean driving licence required.
• Proficient in IT systems including MS Word, Excel & Outlook.
• Previous lettings experience preferred.

Responsibilities

• Drive portfolio performance by improving property management.
• Manage administration tasks in lettings and management processes.
• Excel in client care to ensure high satisfaction.
• Maintain company standards and adopt a learning approach.

Skills

Customer focused

Effective communicator

Problem Solver

Effective under pressure

Tools

MS Word

Excel

Outlook

Job description

A growing and ambitious property management firm in Edinburgh seeks a Letting Assistant. In this role, you'll provide administrative support and assist with check-in/check-out procedures, aiming for exceptional client experiences. You'll also manage tasks related to property performance and compliance with regulations. Ideal candidates will have a full driving license and proficiency in IT systems. This position offers a collaborative environment that values teamwork and development.