Customer‑Centric Service Advisor - Flexible Hours & Training

Sytner Group; Nottingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive service provider is seeking a motivated Service Advisor in Nottingham. The role involves providing outstanding customer care and serving as a link between customers and the workshop. You will keep customers informed about the status of their vehicles and offer advice on services. Training is provided, and previous experience is not required, making it ideal for those looking to progress in their careers. The position includes various benefits like enhanced holiday entitlement and career development opportunities.

Benefits

Enhanced Holiday Entitlement – 33 days inc. bank holidays

Industry-leading Maternity, Paternity and Adoption Pay

Career Development

Recognition of Long Service every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day a year paid voluntary / community work

Qualifications

• Willingness to learn and progress in the Service Advisor role.
• Excellent organizational and administrative skills are required.
• Strong focus on delivering high customer satisfaction.

Responsibilities

• Provide outstanding customer care.
• Liaise with technicians about vehicle statuses.
• Inform customers about vehicle servicing stages.

Skills

Customer service background

Organizational skills

Attention to detail

Tools

Kerridge

Job description

A leading automotive service provider is seeking a motivated Service Advisor in Nottingham. The role involves providing outstanding customer care and serving as a link between customers and the workshop. You will keep customers informed about the status of their vehicles and offer advice on services. Training is provided, and previous experience is not required, making it ideal for those looking to progress in their careers. The position includes various benefits like enhanced holiday entitlement and career development opportunities.