Customer Care & Fleet Booking Specialist - Fast Track

Enterprise Holdings; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading vehicle rental company is seeking a motivated Customer Assistance Representative to join their Flex-E-Rent team in Uxbridge. The role involves delivering exceptional customer service, managing bookings, and building strong customer relationships. Ideal candidates will have excellent communication skills and a Full UK/Iirish driving license. This position offers structured career development with clear training pathways and promotional opportunities within a supportive team environment.

Benefits

Structured Career Development

Generous Leave

Comprehensive Benefits

Employee Perks

Qualifications

• Strong communication and customer care skills are essential.
• Must possess a Full UK / Irish Manual Driving Licence.
• Flexible approach to work in a dynamic environment.

Responsibilities

• Deliver exceptional customer service across various channels.
• Manage vehicle bookings and fleet systems efficiently.
• Build strong customer relationships and support account management.
• Handle administrative tasks and operational problem-solving.

Skills

Strong communication and customer care skills

Business-level IT skills (Excel, Outlook, etc.)

Experience handling inquiries via email, phone, and face-to-face

Education

Full UK / Irish Manual Driving Licence

Job description

A leading vehicle rental company is seeking a motivated Customer Assistance Representative to join their Flex-E-Rent team in Uxbridge. The role involves delivering exceptional customer service, managing bookings, and building strong customer relationships. Ideal candidates will have excellent communication skills and a Full UK/Iirish driving license. This position offers structured career development with clear training pathways and promotional opportunities within a supportive team environment.