Customer Care Advisor

Michael Page (UK); Harrogate; On-site; GBP 40,000 - 60,000; Full time

Job summary

A reputable recruitment agency is seeking a Customer Care Advisor in Harrogate. The successful candidate will join a supportive team, providing assistance and managing high volumes of calls. Excellent communication skills and a passion for customer service are essential, along with previous experience in customer service roles. This position offers a salary of £25,000+, outstanding training opportunities, and a positive working environment.

Benefits

Salary of £25000+

Excellent training and progression

Central location

Great team and environment

Regular socials and incentives

Qualifications

• Previous customer service experience from various backgrounds.
• Confident telephone manner.
• Good organization skills.

Responsibilities

• Assist clients with services and support queries.
• Handle high volume of calls while exceeding service level agreements.
• Process orders and schedule appointments.

Skills

Excellent communication skills

Ability to work under pressure

Attention to detail

Personable with strong relationship-building skills

Team player

Job description

• A new exciting Permanent Customer Care Advisor Position in Harrogate!
• To work for a reputable and progressive business!

About Our Client

Michael Page have partnered with a reputable and progressive business in Harrogate the organisation are looking for a Customer Care Advisor to join their established team on a permanent basis to start asap.

This would be an exceptional opportunity for someone experienced within customer services the business will be open to sector provide excellent training and a structured career path for all their employees!

Please apply now!

Job Description

As a Customer Care Advisor you will be working as part of a supportive team to provide assistance to clients in terms of the services they have with the business.

You will be working in a busy environment handling a high volume of calls assisting with a range of general and technical support based queries ensuring service level agreements are exceeded.

The role will be taking orders and processing onto the system alongside working with engineers to schedule appointments and organise any faults to be fixed.

The Successful Applicant

Previous customer service experience this could be from a range of backgrounds

Excellent communication skills and a confident telephone manner

Able to work under pressure in a busy environment

Keen eye for detail and good organisation

Personable and able to build excellent relationships

Passionate about customer experience and delivering the best service

An excellent team player

What\'s on Offer

Salary of £25000+ reputable business in Harrogate+ excellent training and progression opportunities+ central location+ great team and environment+ regular socials and incentives+ growing business exciting time to join+ excellent offices and facilities+ immediate interview and start available