Customer Assistant

Square Peg Associates; Accrington; On-site; GBP 25,000 - 26,000; Full time

Job summary

A leading recruitment consultancy in the UK is seeking a customer-centric individual to provide exceptional customer experiences and handle various administrative tasks. This hands-on role involves greeting clients, managing meeting preparations, and ensuring smooth operations in a friendly environment. Ideal candidates are motivated, team players with excellent organizational skills and experience in customer service. Join this dynamic team and enjoy a supportive work atmosphere with great benefits.

Benefits

Competitive salary

Onsite restaurant and tuck shop

Pension scheme

Well-being initiatives

Social events and activities

Qualifications

• Passionate about creating amazing customer experiences.
• Friendly, presentable, and great with customers.
• Good organizational skills and attention to detail.

Responsibilities

• Provide customers with an amazing experience starting from their greeting.
• Set up buffets, catering, and drinks for meetings.
• Deliver a friendly and efficient face-to-face customer experience.
• Organize visitors and book meeting rooms.
• Handle facilities queries related to room sizes and IT.
• Perform general administrative duties.

Skills

Customer service

Organizational skills

Communication

Teamwork

Microsoft Word

Microsoft Excel

Job description

We are looking for customer centric people, maybe from an administrative, retail, fitness or hospitality sector!! You may have been a host, a receptionist or worked in a great call centre role or administrator. Would you like to work Monday to Friday instead of evenings and weekends! Is this role for you?

People, clients and customers are at the heart of what this company embraces and delivers. The environment that they provide, gives both staff and customers, the right environment to perform to their very best.

Benefits

• Salary: Circa £25k-£26k pa
• Food & Snacks: Onsite restaurant and tuck shop
• Pension: Secure your future with the pension scheme
• Support: Explore our well-being initiatives onsite and a friendly team
• Socials & events: A calendar of events and socials if you want to partake

What will I be doing?

• Providing customers with an amazing experience as you help them from the initial greeting and helping out from time to time, covering on the reception desk
• Setting up buffets, catering and food & drinks for meetings and events, ensuring that the rooms are tidy and well-organised
• Delivering a fast, friendly, efficient face to face customer experience by being responsive to queries
• Supporting with the organisation of visitors and booking meeting rooms
• Helping with any facilities queries, which may be related to room sizes and layouts, maintenance problems, IT or equipment queries
• General administrative duties

This is a real hands‑on role, where no two days are the same. We are looking for someone who brings energy, a positive approach, a can‑do attitude. The role is brilliant for someone who just loves getting stuck‑in to daily tasks.

Who you are

Here’s what we need:

• You’re passionate about people and creating those amazing experiences
• You’re friendly, presentable and great with customers. You’re a strong communicator who can also listen, get involved and complete given tasks
• You’ve got good organisational skills and attention to detail
• You’re a team player with high levels of motivation, a positive attitude and willingness to learn
• You’re experienced in using Microsoft Word, Excel and Email

To join this fantastic team and be rewarded well, please apply today!

About Square Peg Associates

At Square Peg Associates, we are a leading recruitment consultancy specialising in finance and commercial business professionals within the North West of England. Our approach is personal and tailored to each candidate. We not only consider the qualifications listed on their CVs but also take the time to understand them on a deeper level. Before representing any candidate to our esteemed client base, we build strong relationships with them.

If you’re interested in exploring our current vacancies, visit our website at Squarepegassociates.co.uk.