Customer Advisor - Stock flow

B&Q; Loudwater; On-site; GBP 20,000 - 28,000; Full time

Job summary

A leading home improvement retailer is seeking a team member to stock store items and ensure customer needs are met. The role valuably supports team dynamics, requiring strong communication skills and a willingness to adapt to new technologies. Candidates should be organized and enjoy collaborating in a diverse environment. Benefits include an award-winning pension scheme, generous holidays, and a commitment to wellness.

Benefits

Competitive salary

Award-winning pension scheme

6.6 weeks holiday

Employee Assistance Programme

Shopping discounts

Qualifications

• Ability to communicate clearly and make sound plans.
• Organised and analytical thinker keeping things simple.
• Willingness to learn new technologies and ways of working.

Responsibilities

• Ensure store is stocked and products are available.
• Work as a team to support colleagues and performance.
• Manage tasks in a busy environment including weekends.

Skills

Great communication

Organised and analytical thinking

Teamwork

Flexibility

Ability to work with new technology

Job description

What's the job?

Join our team, and you’ll think differently about how we inspire people to create a home they love. You’ll make sure the store is stocked with the things our customers need, as well as products that will spark new possibilities. Efficiency and safety will be vital of course, especially if you gain your forklift license with us. You’ll get to create too – exploring new solutions and making decisions that will help grow our business, together.

What we need

A great communicator who can think clearly and make sound plans no matter how busy things get, you’ll feel right at home with us. You’re an organised and analytical thinker, and you know how to keep things simple. You also know how to work as a team – supporting your fellow colleagues and working through what you need to do, together. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings, and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities . You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

So we can support you during the application or interview process, please contact for any recruitment adjustments.