Customer Account Manager - Full Lifecycle Loans & Growth

Everyday Loans Group; Dudley; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading consumer finance company in the United Kingdom is seeking a Customer Account Manager. In this role, you will assist customers through the loan process, ensuring great service and support. The ideal candidate should possess excellent communication skills and be detail-oriented. Offering a competitive salary of up to £32,000 along with bonuses and extensive benefits, including private healthcare and 25 vacation days, this is a fantastic opportunity for those passionate about customer service.

Benefits

Bonus scheme

Private healthcare

Life assurance

Excellent company pension

25 days holiday plus Bank Holidays

Cycle to Work vouchers

Retail Discounts

Tech scheme

3 Charity Volunteering Days

Qualifications

• Experience in financial services is preferred.
• Strong communication and rapport building skills are essential.
• Detail-oriented approach to processing loan agreements.

Responsibilities

• Provide loans to customers at the local branch.
• Establish customer requirements and affordability.
• Support customers throughout the loan lifecycle.

Skills

Customer Focused

Strong Communication skills

Self-Development

Team Work

Enjoy working with targets

Job description

A leading consumer finance company in the United Kingdom is seeking a Customer Account Manager. In this role, you will assist customers through the loan process, ensuring great service and support. The ideal candidate should possess excellent communication skills and be detail-oriented. Offering a competitive salary of up to £32,000 along with bonuses and extensive benefits, including private healthcare and 25 vacation days, this is a fantastic opportunity for those passionate about customer service.