Custody Support worker - (HMP The Verne)

Seetec Group Ltd.; Weymouth; On-site; GBP 24,000 - 29,000; Full time

Job summary

A community-focused organization in the UK is seeking a Custody Support Worker to provide motivational support in a correctional setting. The role involves managing a caseload, collaborating with mentors, and ensuring effective case management to help participants reintegrate into their communities. Ideal candidates will have relevant social care experience, excellent communication skills, and the ability to engage with diverse individuals. Competitive salary of £24,650 - £29,000 per annum is offered along with several benefits.

Benefits

25 days annual leave + Bank Holidays + Birthday Day off

2 Volunteer Days

Pension – 5% Employee / 5% Employer

Healthcare Cash Plan

Annual salary pay review

Refer a friend scheme

Free access to Benefit Hub

Qualifications

• Experience in probation, social care, or the criminal justice sector is desirable.
• Ability to relate to people from diverse backgrounds.

Responsibilities

• Provide motivational support and direction to participants.
• Collaborate with peer mentors and manage caseloads effectively.
• Ensure effective case management and safeguarding.
• Meet performance targets in line with contracts.

Skills

Experience managing a caseload of participants

Excellent verbal, non-verbal and written communication skills

Ability to motivate and sustain engagement

Knowledge of electronic data systems

Education

IAG Level 3

Job description

Custody Support worker - (HMP The Verne))

Job Role

We have an exciting opportunity for a Custody Support Worker to join our CFO Evolution team. You will be required to carry out tasks for a caseload of participants in a correctional setting, starting with the first engagement and evaluation. Participants will receive motivational support and direction to help them stay engaged throughout the duration of their sentence. You’ll provide both group work and one‑on‑one interventions to help participants overcome obstacles and reintegrate into their communities, including pre‑release preparation to facilitate a seamless integration into the community.

Our successful candidate will ideally have experience in probation/social care or within the criminal justice sector. However, we appreciate that not everyone can tick every single box, so we’re looking for someone confident, comfortable working with a diverse range of people from a variety of backgrounds and circumstances, and able to coach and mentor them. This is a rewarding opportunity that will allow you to help participants change their lives.

In return for your dedication, knowledge, and commitment, we offer a competitive salary of £24,650 - £29,000 per annum (dependent on experience) with the following benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy an additional 5 days)
• 2 Volunteer Days
• Pension – 5% Employee / 5% Employer
• Healthcare Cash Plan, including 3× salary life assurance
• Annual salary pay review
• Refer a friend scheme
• Free access to Benefit Hub – an online portal with a wide range of retail discounts, cycle-to-work scheme, and additional voluntary benefits

Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.

Communities and Education Division is part of an employee‑owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout the UK and Ireland. People are at the front, centre and heart of every service we provide and each decision we make.

What it means to be employee‑owned.

What our people say.

Location: HMP The Verne
Hours: 37 Hours per week
Contract: Permanent
Closing Date: 3 December 2025

Key Responsibilities

• Meet individual performance targets and contribute toward meeting team performance targets in line with contractual requirements.
• Collaborate closely with volunteer peer mentors and/or mentors to manage your caseload more effectively and connect participants with resources for housing, substance use, physical and mental health, etc.
• Individually and as a team member, contribute toward a learning environment in which all colleagues are enabled to develop their skills and experience, and engage in activities to share best practice.
• Ensure effective case management and coordination of risk with a particular focus on safeguarding of adults and children. This includes the timely notification of concerns regarding changes in individual risk to the Probation Service and adherence to systems, policies and procedures to support risk management.
• Ensure all contractual targets are met.

Skills and Experience

• IAG Level 3 – desirable
• Experience managing a caseload of participants – desirable
• Knowledge of inputting and retrieving electronic data and maintaining computer‑based information systems accurately and timely. Experience in a target‑driven environment.
• Excellent verbal, non‑verbal and written communication skills, including the ability to relate to people at all levels and in a variety of settings.
• Ability to motivate and sustain engagement of individuals.

Additional Information

Communities and Education Division is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including as CFO Activity Hubs, Education, Accommodation, Personal Wellbeing and Approved Premises. We believe that everyone should have the opportunity to build a better future, regardless of their past choices or the challenges they face.

We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives. Our aim is to equip individuals with the necessary skills needed to desist from offending, successfully reintegrate into local communities and address barriers to work.

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

You will be required to process a Disclosure and Barring Service (DBS) check. Seetec supports the recruitment of ex‑offenders and will not discriminate in any way. Our full policy statement of ‘Ex‑Offenders’ can be found on our website under ‘About us’.

Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.