Cruise Staff

Kings Active Foundation; Southampton; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global cruise line seeks Cruise Staff to engage guests and provide high-energy entertainment while traveling to various destinations worldwide. Ideal candidates will have a background in performing arts or recreation, with skills in customer service and group instruction. This full-time role offers a unique opportunity to work in luxury environments and develop memorable guest experiences. Join us to create unforgettable moments for our guests wherever our journeys take us.

Qualifications

• Two years of experience in entertainment or professional performing roles.
• Ability to provide special talents for activity classes.
• Working knowledge of computers and various software.

Responsibilities

• Deliver high-energy entertainment and manage activities.
• Engage with guests in recreational programs and events.
• Participate in shows and act as master of ceremonies.

Skills

Master of ceremonies experience

Customer service skills

Microphone techniques

Ability to instruct large groups

Education

High school diploma or equivalent

Degree in theatre, performance, or dance

Tools

Basic computer skills

Job description

Cruise Staff - Royal Caribbean International

Location: flexibility to travel on the ship to destinations across a multitude of routes worldwide

Hours: Full time

Contract Type: 29-weeks long

Salary: $2121 p/m, tax not applicable.

King's Active Foundation are excited to be supporting Royal Caribbean on their recruitment of Cruise Staff. This is an exciting opportunity to work with a world-renown brand that offers adventure, luxury and entertainment of the highest standards.

Being a Cruise staff member offers the chance to travel routes across the globe, see places and experience things that few other roles can offer, while delivering high-energy entertainment and leading a wide range of sports and activity programmes that create unforgettable experiences for guests of all ages.

Essential Duties And Responsibilities

• All duties and responsibilities are to be performed in accordance with Royal Caribbean Internationals The Royal Way, SQM standards, USPH guidelines, environmental, and safety policies.
• Each shipboard employee may be required to perform all functions in various venues and throughout the ship.
• In accordance with Royal Caribbean Internationals philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and crew areas.
• Maintains continual interaction with the guests. Hosts and participates in adult and family recreational programs and activities.
• Participates in embarkation and debarkation procedures by disseminating information and directing and escorting guests to staterooms and or exits.
• Socializes with guests in public areas at all times in accordance with Royal Caribbean Internationals The Royal Way. Visits guest lounges at specified times to converse with as many guests as possible in the time allotted.
• Attends Captains Cocktail Party and Welcome Back Party to provide introductions, collect invitations, socialize and coordinate the flow of the reception line.
• Participates in greeting and directing guests on and off the gangways when the ship has arrived in the ports of call.
• Participates and hosts Family Activities creating an atmosphere welcome to guests of all ages.
• Assist Explorations at the front desk, back office ticket processing, and dispatching tours when necessary dependant on ticket sales.
• Instructs and participates in the ShipShape Program or Sports Court activities on Voyager class ships, by instructing, organizing or facilitating various activities and/or tournaments. May serve as master of ceremonies for the activities.
• Participates in shows and events presented by the Cruise Directors Division by taking part in skits, and/ or simple dance routines. Instructs, organizes or facilitates various activities and/or tournaments.
• May serve as master of ceremonies for activities. This includes, but is not limited to: the Welcome Aboard Show, Farewell Show, Cruise Staff Cocktail Shows, Captains cocktail reception, Crown & Anchor Club, island activities, etc.
• Voyager class ships events include Royal Promenade and Studio B; Ultra Voyager class ships include FlowRider.
• Participates as master of ceremonies or host for special group functions such as, but not limited to, charters, affinity, promotional, incentive, presentations, and various theme night arrangements.
• Operates spotlight equipment for production shows according to instructions as needed, when stage staff are required to perform duties backstage. Attends mandatory rehearsals as required. Assists in the coordination of audio or visual equipment for events as needed.
• Performs stilt walking for parades on Voyager and Ultra Voyager class ships as necessary.
• Assembles and disassembles pre and post activity props and equipment. Returns items to storage area.
• Maintains inventory of various prize lockers, office supplies and consumable items utilized in the backstage areas. Coordinates with the Cruise Programs Administrator, Central Stores and Provision area when requisitioning supplies.
• Attends meetings, training activities, courses and all other work-related activities as required.
• Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.

Qualifications

• Two years master of ceremonies or professional entertainment (theatre, music, dance, comedy, etc.) experience with resorts, cruise lines, entertainment or recreational industries required.
• Ability to provide a special talent or skill as a personal specialty class for activity planner preferred. Activity class offerings preferred: dance instruction, craft classes, fitness classes, singing, etc.
• Ability to capture and manage the attention of a large group of people with microphone effective and courteous microphone techniques. Experience on a microphone required.
• Ability to provide basic instruction to a large group of people.
• Ability to utilize customer service skills by exercising authority and discretion to satisfy guests in a manner consistent with Royal Caribbean Internationals The Royal Way.
• Working knowledge of computers, internet access, and the ability to navigate within a variety of software basic packages.
• Completion of high school or basic education equivalency required.
• Degree from a college or university in the theatre, performance or dance preferred.

You may also have experience in the following: Cruise Staff, Entertainment Host, Activity Host, Master of Ceremonies (MC), Cruise Entertainer, Recreation Staff, Cruise Activities Coordinator, Family & Adult Program, Host, Shipboard Entertainer, Cruise Program Specialist. Performance Host, Event Host, Cruise Director Assistant, Hospitality Entertainer, Guest Experience Host, etc.

REF-225 729

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