CRM Manager

Danielle Ward Recruitment; Cardiff; On-site; GBP 29,000 - 35,000; Full time

Job summary

A leading recruitment agency is seeking a CRM Manager in Cardiff. The role includes launching a customer loyalty programme, driving customer acquisition, and analyzing performance. The ideal candidate should have prior CRM experience and strong analytical skills. Offering a competitive salary of up to £35,000.

Qualifications

• Previous experience within CRM or Customer Loyalty Schemes is essential.
• Strongly analytical with excellent communication skills.
• Ability to work across all internal teams.

Responsibilities

• Create an excellent loyalty scheme plan and execute this.
• Drive customer acquisition across multiple channels.
• Consistently analyze performance to optimize revenue.

Skills

Analytical skills

Communication skills

CRM experience

Job description

Overview

Ecommerce / Marketing CRM Manager – Position: CRM Manager

Location: Cardiff

Salary: Up to £35,000

Job Reference No: EC02

Recruiting Consultant: Dani

Details

CRM Manager Overview: Our amazing client is looking for a CRM Manager to join them. The CRM Manager will be responsible for launching this company’s new fantastic Customer Loyalty Programme.

Responsibilities

• Create an excellent loyalty scheme plan and execute this
• Driving customer acquisition across multiple channels
• Consistently analysing performance, and making decisions to optimize revenue
• Recognising areas to enhance the customer journey
• Regularly analysing competitors
• Ensure that all campaigns match the voice of the company and are legally compliant

Qualifications / Skills

• Previous experience within CRM or Customer Loyalty Schemes is essential
• Strongly analytical
• Excellent communication and the ability to work across all teams internally