CRM & Loyalty Growth Lead

The Estée Lauder Companies; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading beauty and cosmetic company in Greater London is seeking a CRM Manager to develop and execute best-in-class CRM strategies. The role involves planning retention marketing campaigns, analyzing performance metrics to drive key strategic objectives, and managing consumer data insights. The ideal candidate will have strong CRM experience, excellent analytical and project management skills, and a passion for the luxury and beauty industries. This position offers an opportunity to contribute to impactful marketing efforts in a fast-paced environment.

Qualifications

• Extensive experience in CRM, campaign management, and data analysis.
• Strong communication skills to collaborate with stakeholders.
• Ability to deliver innovative CRM programs.

Responsibilities

• Develop and execute CRM strategy to drive consumer engagement.
• Lead execution of CRM campaigns and analyze performance.
• Build relationships with retail partners to enhance brand alignment.

Skills

Strong CRM experience and knowledge of consumer loyalty

Ability to design and deliver retention strategies

Expert-level skills in Excel and PowerPoint

Driven by analytical skills and consumer insights

Excellent organisational and project management skills

Job description

A leading beauty and cosmetic company in Greater London is seeking a CRM Manager to develop and execute best-in-class CRM strategies. The role involves planning retention marketing campaigns, analyzing performance metrics to drive key strategic objectives, and managing consumer data insights. The ideal candidate will have strong CRM experience, excellent analytical and project management skills, and a passion for the luxury and beauty industries. This position offers an opportunity to contribute to impactful marketing efforts in a fast-paced environment.