CRM Executive – Gaming Growth & Retention

Betway Group; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading online gaming company is seeking a CRM Executive to manage campaigns for Canada.com, focusing on customer retention and engagement. You'll optimize customer life cycles through effective CRM strategies and manage communication across various platforms. Ideal candidates possess strong communication skills, project management experience, and a passion for data insights. You'll thrive in a dynamic work environment dedicated to personal and professional growth, offering competitive benefits and career support.

Benefits

Comprehensive learning and development programmes

Performance feedback tools

Employee Assistance programme

Vitality Healthcare

Unum Dental

Life Assurance & Income Protection

Tusker car scheme

Cycle to Work

Retail discounts

Qualifications

• Strong communication skills to convey complex ideas effectively.
• Experience in cross-functional teamwork with shared goals.
• Track record of delivering multiple projects on time.

Responsibilities

• Execute and manage casino CRM campaigns for Canada.com.
• Optimize customer lifecycle and retention strategies.
• Manage communication tools like email, SMS, and notifications.

Skills

Strong verbal and written communication skills

Experience working collaboratively in cross-functional teams

Expertise in managing multiple projects simultaneously

Exceptional attention to detail

Ability to adapt quickly to changing environments

Passion for CRM and data insights

Project management focus

Ability to multi-task

Job description

A leading online gaming company is seeking a CRM Executive to manage campaigns for Canada.com, focusing on customer retention and engagement. You'll optimize customer life cycles through effective CRM strategies and manage communication across various platforms. Ideal candidates possess strong communication skills, project management experience, and a passion for data insights. You'll thrive in a dynamic work environment dedicated to personal and professional growth, offering competitive benefits and career support.