CRM Data Steward

Blue Legal; London; On-site; GBP 24,000 - 26,000; Full time

Job summary

A prestigious law firm seeks a CRM Data Steward for a 3-month contract in London. The role involves data management and supporting the CRM Manager to enhance customer relationship quality. Ideal candidates should have a background in legal services, excellent IT skills, and strong communication abilities.

Qualifications

• Experience in professional services preferred, particularly in legal.
• CRM database experience advantageous.
• Familiarity with Word, PowerPoint, Excel.

Responsibilities

• Improve data quality through research and updates.
• Manage onboarding and offboarding processes for staff.
• Support CRM Manager with training sessions and presentations.

Skills

Excellent IT skills

Strong communication skills

Ability to work under pressure

Job description

Location: London
Salary: Up to £26,000
Contract type: Contract/Temporary
Date posted: 06/10/2022

An award-winning Top 100 Law Firm is currently looking for a CRM Data Steward to join their team in London for a 3-month fixed-term contract. The successful candidate will work closely with the CRM Manager to provide quality customer relationship management support to the firm. This role will report to the CRM Manager.

The Responsibilities:

• Improve data quality through research, updates, and using data quality tools in InterAction.
• Process data changes and ensure system updates are completed accurately.
• Manage the onboarding and offboarding processes for staff.
• Assist with data extraction and report compilation.
• Support the CRM Manager with training sessions, workshops, and presentations.
• Serve as a point of contact for CRM-related queries.
• Maintain and develop the integrity of the CRM system.

The Candidate:

Experience in the professional services industry is preferred, especially in legal, but not essential.

• CRM database experience is advantageous.
• Excellent IT skills, particularly in Word, PowerPoint, and Excel.
• Strong communication skills and ability to work under pressure.

Please note: Due to sector-specific requirements, only candidates with relevant experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm, or a high-profile relevant Association or Agency will be considered. Applications outside these areas will not be accepted.

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