Crisis Clinician

Surrey and Borders Partnership NHS Foundation Trust; Redhill; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading mental health care provider in Redhill seeks an experienced Crisis Clinician to manage urgent mental health situations and coordinate a skilled team. This role involves conducting assessments, mentoring practitioners, and providing compassionate care during mental health crises. Ideal candidates will have a background in mental health and excellent decision-making abilities. Competitive benefits include flexible working and comprehensive support.

Benefits

Flexible working

Free parking

Health and wellbeing support

Professional development opportunities

Qualifications

• Experience in managing mental health crises and delivering evidence-based care.
• Ability to coordinate shifts and mentor junior practitioners.
• Strong decision-making skills in urgent situations.

Responsibilities

• Manage and triage referrals efficiently.
• Conduct comprehensive assessments for mental health crises.
• Lead shift schedules and delegate tasks effectively.

Skills

Mental health crisis intervention

Triage and referral management

Compassionate care

Team coordination

Mentoring

Job description

Crisis Clinician

Are you ready to make a real impact when it matters most? Join us as a Crisis Clinician and become a vital part of our mission to deliver outstanding mental health care in the community. This is a great opportunity to be at the forefront of urgent mental health support, helping people in their most vulnerable moments and shaping positive outcomes for individuals and families.

Based at Gatton Place in Redhill, you will work alongside a skilled team of junior and senior practitioners, taking the lead in coordinating shifts, delegating tasks, and liaising with key stakeholders. You will respond to requests for assessment and treatment for those experiencing a mental health crisis, using your expertise to make critical decisions and provide compassionate, evidence‑based care.

For the night shift only, as part of the Right Care, Right Person initiative, you will also handle mental‑health‑related 111 calls and offer advice to police and ambulance—helping to prevent unnecessary A&E visits or detentions under Section 136.

As a Crisis Clinician, you will take the lead in conducting comprehensive assessments and coordinating shifts to ensure smooth service delivery.

• Manage and triage referrals efficiently
• Mentor students to support their professional development
• Carry out home visits for individuals on the caseload who require urgent mental health crisis intervention
• Lead and coordinate shift schedules for junior and senior practitioners
• Delegate tasks and liaise with key stakeholders to streamline service delivery
• Respond to assessment requests and provide evidence‑based care during mental health crises
• Handle 111 calls and advise police and ambulance services, reducing unnecessary A&E visits or detentions under Section 136

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neuro‑developmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high‑quality care that is delivered at the right time, as close to home as possible, to help people recover and stay well.

We are one of the top 10 mental health, learning disability and community trusts to work for nationwide. Our Trust offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.

Surrey is a beautiful county just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.