Crematorium Operative

Southern Co-op; Whimple; On-site; GBP 22,000 - 27,000; Full time

Job summary

An independent cooperative organization in Whimple is seeking a Crematorium Operative to assist in the cremation process and oversee services. The ideal candidate will possess great communication skills and a strong attention to detail. Experience is not necessary as full training will be provided. This role is physically demanding and requires conflict resolution and empathy when dealing with clients. If you're passionate about serving the community with sensitivity, apply now to join our innovative team.

Benefits

20% colleague discount in retail shops

Health & dental cash plans

24/7 virtual GP

Employee Assistance Programme

Life insurance & NEST pension

Financial wellbeing tools & share incentive scheme

Cycle-to-work & Electric Vehicle schemes

Training & development opportunities

Qualifications

• No previous experience in the funeral industry is required as full training will be provided.
• Travel to other sites will be required.

Responsibilities

• Carry out cremation of the deceased in accordance with statutory requirements.
• Arrange Service Hall and other areas for services to the highest standards.
• Attend and oversee services liaising with multiple stakeholders.
• Ensure identification, storage, and disposal of ashes are documented.
• Support team operations, including care and cleaning of premises.
• Promote the Crematorium and End of life services in the community.

Skills

IT literate and a competent user of MS Office

Great communication skills

Customer facing experience

Organised with strong attention to detail

Resilience working independently and as part of a team

High level of understanding, empathy, and compassion

Job description

We have an exciting opportunity to join our team as a Crematorium Operative.

Standard core hours are Monday to Friday, 08:30 to 17:00. However, depending on business needs, you may be required to work between Monday and Saturday, within the hours of 06:00 to 20:00.

You’ll be an integral part of the team, taking an active role in dealing with members of the public, clients and third parties ensuring all aspects of day-to-day activities at the Crematorium run smoothly. This role can be physically demanding and will involve manual handling and using machinery and equipment.

What you’ll get…

• 20% colleague discount in our retail shops
• Health & dental cash plans
• 24/7 virtual GP & fitness discounts via Aviva Digicare+ Workplace
• Employee Assistance Programme
• Life insurance & NEST pension
• Financial wellbeing tools & share incentive scheme
• Cycle-to-work & Electric Vehicle schemes
• Training & development opportunities

What to expect…

• Carrying out the cremation of the deceased in accordance with statutory requirements safely and operating appropriate equipment in line with set guidelines and training.
• Arranging the Service Hall and other areas for services, ensuring they are prepared to the highest standard possible in accordance with pre‑agreed arrangements.
• Attending and overseeing services and liaising with Funeral Directors, Clergy/Celebrants, the bereaved and members of the public before, during and after services.
• Ensuring the identification, storage, and final disposal of Ashes are undertaken and documented appropriately.
• Supporting the wider team to ensure the smooth running of every aspect of operations on site, including undertaking basic care, cleaning and maintenance of buildings, grounds, and ancillary equipment.
• Being proactive in community activities to promote the Crematorium and End of life services.

What we’re looking for…

• IT literate and a competent user of MS Office.
• Great communication skills.
• Customer facing experience.
• Organised with strong attention to detail.
• Can display resilience and be comfortable working independently and as part of a team.
• High level of understanding, empathy, and compassion.

Training…

• Previous experience within the funeral industry is not required as we’ll provide full training.
• Travel to other sites will be required.

About Us…

We’re an independent Co‑op, operating across the south of England running convenience food stores, funeral homes, crematoria, natural/woodland burial grounds and a Starbucks coffee franchise. We’re owned by our ,+ members, have over 4, colleagues and a purpose of working together for the benefit of our communities. We have a commitment to sustainable business and a promise to provide a fair, fresh approach, for all. Become part of the family who are proud to serve local communities and put people first.

Recruitment Process…

• Make your application
• If you’re successful, we’ll contact you to arrange a telephone interview
• If you’re successful, we’ll arrange an on‑site interview and review your Eligibility to Work in the UK documentation
• Feedback and next steps

Successful candidates will undergo a DBS check as part of compliance requirements.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.