Credit Controller Lead | Hybrid Role | Reduce Aged Debt

Credit Control; Manchester; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

A leading Utilities business in Manchester is seeking an experienced Credit Controller to manage commercial credit control activities and reduce aged debt. The ideal candidate will possess strong knowledge of credit control practices and legal regulations, with excellent interpersonal and leadership skills. This role offers a hybrid work arrangement and opportunities for professional growth, making it an exciting position for those looking to excel in their career in finance.

Qualifications

• Excellent understanding of credit control best practices.
• Good core IT skills, including Microsoft Word and Excel.
• Strong interpersonal skills for effective communication.
• Knowledge of legal practices in credit control, e.g., GDPR.
• Understanding of utility services and contracts.

Responsibilities

• Manage commercial credit control activities across all services.
• Handle customer queries and correspondence related to credit control.
• Maintain relationships with operational teams for effective outcomes.
• Act as escalation point for complex credit queries.
• Provide input on MI development to monitor performance.
• Manage sickness and holidays within the credit control team.
• Performance management of junior credit controllers.
• Conduct training and upskilling of junior staff.

Skills

Credit control best practices

Microsoft Word

Microsoft Excel

Interpersonal skills

Legal practices related to credit control

Teamwork

Stakeholder relationship management

Leadership

Job description

A leading Utilities business in Manchester is seeking an experienced Credit Controller to manage commercial credit control activities and reduce aged debt. The ideal candidate will possess strong knowledge of credit control practices and legal regulations, with excellent interpersonal and leadership skills. This role offers a hybrid work arrangement and opportunities for professional growth, making it an exciting position for those looking to excel in their career in finance.