Credit Controller

LRG; Worthing; On-site; GBP 80,000 - 100,000; Full time

Job summary

A national property company is seeking a Credit Controller to join its team in Worthing. The successful candidate will manage rent collection and liaise with landlords to ensure timely payments. Excellent communication skills and an analytical mindset are essential. Candidates with Accounts Receivable experience and finance qualifications are preferred. The company offers a supportive environment, career growth opportunities, and competitive benefits including a salary sacrifice pension scheme and generous holiday allowance.

Benefits

Competitive salary

Salary sacrifice pension scheme

Generous Holiday allowance

Staff discounts

Excellent parental leave policy

Qualifications

• Excellent interpersonal and communication skills are essential.
• Analytical mindset with a focus for detail is crucial.
• Strong level of IT related skills is required.

Responsibilities

• Proactively contact landlords regarding arrears.
• Respond to incoming calls and resolve queries efficiently.
• Liaise with landlords regarding necessary notices.

Skills

Excellent interpersonal and communication skills

Analytical mindset

Good business acumen

Strong IT skills

Education

Professional finance qualification (AAT) preferred

Tools

Microsoft packages

Job description

Job Title: Credit Controller

Location: Worthing

Brand:: LRG

Salary:: Competitive

About us

LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 200 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.

Job Summary and key responsibilities

Reporting to the Rent Arrears Manager, we are looking for an enthusiastic and ambitious individual to join our fast growing Credit Control department based in Worthing. As a Credit Controller you will be responsible for timely collection of rent on behalf of our clients & fees across your portfolio.

Key Responsibilities

• Proactively contact landlords regarding arrears at scheduled intervals via telephone and email.
• Respond to incoming calls and resolve queries efficiently, ensuring all issues are managed within agreed service level agreements (SLAs).
• Liaise with landlords regarding tenancies that are due to receive Section 8 notices as required.
• Manage and resolve tickets raised through the ticketing system within agreed SLAs.
• Maintain and monitor credit control email inboxes to ensure timely responses and follow-up.

What are we looking for

• Excellent interpersonal and communication skills
• An ability to build and maintain both internal and external relationships
• Analytical mindset with a focus for detail
• Negotiation skills
• Excellent time management skills and the ability to prioritise a demanding workload in line with deadlines
• Good business acumen for problem solving
• Strong level of IT related skills and proficient in the use of Microsoft packages

Desirable

• Accounts Receivable and/or Credit Control Experience
• Professional finance qualification (AAT) preferred but not essential
• Property related experience

What we can offer you

• Proven track record for career growth and advancement within the company
• Market leading training and ongoing professional development
• Supportive and collaborative team environment

Benefits

• Competitive salary
• Salary sacrifice pension scheme
• Generous Holiday allowance, increasing by 1 day per year based on service with the option to purchase an additional 5 days holiday per year
• Staff discounts and LRG incentive program
• Excellent parental leave and fertility policy in place

LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.